Note:
The pre-registration is currently closed. If you would like to attend this event, please come to the NWPPA registration desk at the hotel, and our onsite coordinator will be happy to help you.
Who Should Attend:
Foremen and crew leaders.
Course Overview:
The Foreman Leadership Skills Certificate Program is comprised of four two-day courses (Foreman Leadership Skills 1-4). This is the second two-day course in the series. Classes in this series may be taken in any order.
Through the use of case studies, class discussion, and interactive sessions, participants will address typical concerns, including identifying, diagnosing, and resolving problems; making optimal decisions; and using relevant documentation to track progress and evaluate results. Participants will develop an understanding of the dynamics of workplace relationships and will learn to improve those relationships through effective delegation of duties, tasks, and responsibilities.
Day 1 - Effective Problem Solving and Decision Making
How do you know if your crew is performing at its best? Do you see potential for improvement but you do not know where to start? This course will provide you with tools for diagnosing your own team and matching your diagnosis to an intervention technique. Through the use of case studies, class discussion, and interactive sessions, participants will address typical concerns, including identifying, diagnosing, and resolving problems; making optimal decisions; and using relevant documentation to track progress and evaluate results. On this day, attendees will learn about:
- The seven characteristics of effective leaders
- The five-step decision-making/problem-solving process
- The group dynamics cycle and how it may influence decision making
- Decision-making and problem-solving tools/models and how to appropriately use each one
Day 2 - Transitioning from Employee to Foreman: Keys to Discipline and Delegation
The second day is designed to provide participants with an understanding of the dynamics of workplace relationships and strategies for how to better manage those and improve relationships through an effective delegation of duties, tasks, and responsibilities. Participants will gain insight into the connection between relationships and how motivation through delegation will assist you in reconciling both. The seminar focuses primarily on dealing with employees who allow changed relationships to negatively impact their performance and disrupt the work environment. Techniques of counseling and discipline will be covered. In addition, the session will provide participants, through group discussions and small group activities, with a variety of alternatives, techniques, and action plans for effectively counseling employees and for handling chronic difficult situations through a formal disciplinary process. On this day, attendees will learn about:
- Motivation: theory versus practice
- Delegation defined: what it is … and is not!
- Counseling versus discipline: which is appropriate?
- Identifying the five-step process for counseling an employee
- Using a counseling interview for win-win outcomes
- How to end a counseling/discipline interview on a positive theme
Course Instructor:
Jim York, Continuum Education + Training
Course Schedule:
Registration will begin at 8 a.m. on day one; the class will run from 8:30 a.m. to 4:30 p.m. on day one, and from 8 a.m. to 4:30 p.m. on day two. Lunch, along with morning and afternoon breaks, will be provided both days.
Course Location & Hotel Information:
Heathman Lodge
7801 NE Greenwood Drive
Vancouver, WA 98662
(888) 475-3100
Room rate: $151 for a single/double
Please
book your room as soon as possible, but no later than January 30, 2017,
to secure this rate. Mention that you are with NWPPA when booking your
reservation.
For
$15 each way per person, the hotel will pick you up or take you to the airport.
Seven days prior to your arrival, contact the hotel by email (shuttle@heathmanlodge.com include
your name, cell phone number, email address, and flight information (arrival
and departure dates and times). You can make arrival and departure reservations
in one email. You will receive an email confirmation of your shuttle
reservation. Taxi rides are approximately $40 each way.
Course Fees:
Utility Member Early Bird (extended through 2/22/2017): $600
Utility Member Standard: $675
Associate Member Early Bird (extended through 2/22/2017): $900
Associate Member Standard: $975
Non-member Early Bird (extended through 2/22/2017): $1,800
Non-member Standard: $1,875