Note:

This class is currently full. If you would like to be added to a wait list, please contact Gail Patterson at 360-816-1450 or gail@nwppa.org.

Who Should Attend:

All utility employees, especially those who interact with customers; employees who have the need to explain residential home energy consumption; and employees in member/customer service, conservation, marketing, community outreach, and renewable energy. Recommended, but not required, is completion of the Raising Your Energy IQ, 101class.

Related Event:

Raising Your Energy IQ, 101, May 1-2, 2019

Course Overview:

The role and scope of the work of the electric utility is changing as quickly as apps on a smart phone. Although the utility is still responsible for generating, transmitting, and distributing power, utility personnel need to respond to questions regarding renewable energy, energy efficiency, distributive power, microgrids, community power, and net billing.

Course Objectives:

Students will learn about the amount of energy used by the different types of appliances and what to look for when determining the causes of higher-than-expected energy use. The class also explores new innovations from LED lighting to mini-split heat pumps, and explains the intricacies of what constitutes a good application and what does not. New this year is a presentation on microgrids, community solar, and net metering, all of which add complexity to the billing process.

For those who work in the field, tips will be given on preparing for an in-home visit, and strategies and approaches to deal with difficult in-the-field customer situations.

Students have the chance to do hands-on work with the tools discussed in class, using actual appliances and situations provided by the instructor. Please bring a calculator to class.

Past attendees have commented that the demonstrations, hands-on experience with the models, and the instructor's sense of humor and experience in the energy industry make this an excellent class.

Course Instructor:

Marty Stipe, RHT Energy

Course Schedule:

Registration will begin at 8 a.m. on day one, and the class will run from 8:30 a.m. to 4:30 p.m. on both days. Lunch, along with morning and afternoon breaks, will be provided on both days.

Course Location & Hotel Information:

Sheraton Portland Airport
8235 NE Airport Way
Portland, OR 97220
(503) 281-2500

Room rate: $184 for a single/double

Please book your room as soon as possible, but no later than July 29, 2019, to secure this rate. Mention that you are coming in with the NWPPA group when booking your reservation.

Course Fees:

Cancellation Policy:

Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.

Continuing Hours:

This course qualifies for 12 continuing hours. Certificates are issued upon full completion of the course.