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Jan 13 - Dec 8, 2026
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Engineering Webinar Series: All 12 Webinars

Online

This series covers various engineering topics and is comprised of 12 webinars, one each month in 2026. Descriptions for each webinar can be found below. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discount. Group pricing is also available.

Jan 15 - Dec 17, 2026
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CFO & Senior Accountant Webinar Series: All 12 Webinars

Online

The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December 2026. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.

Jun 24 - 25, 2026
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Mastering Customer Communication: Listening, Phrasing, and Service Excellence

Valley River Inn - Eugene, Oregon

Exceptional customer service begins with exceptional communication. This dynamic course combines foundational principles of effective customer interaction with practical techniques to navigate sensitive situations and foster positive experiences.

Jul 7, 2026
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Basic Public Utility Finance Webinar Series: Utility Finance Fundamentals

Online

This introductory webinar will equip students with foundational knowledge of finance as it applies to electric utilities. Participants will explore key concepts such as rate structures, capital investment planning, regulatory frameworks, cost recovery mechanisms, and financial performance metrics.

Jul 7, 2026
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Effective Interviewing for Modern Hiring

Online

If tomorrow’s ideal employee wanted to work for your company, would you be able to sense their potential? This session helps leaders develop proven behavior-based interviewing techniques to find the best candidate for your hiring needs. We will use practical examples to learn how to get past the candidates-prepared answers and uncover a candidate’s real work attitude.

Jul 7 - Oct 13, 2026
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Basic Public Utility Finance Webinar Series: All Four Webinars

Online

This series offers an introduction to how electric utilities plan, budget, and set rates. You will gain foundational knowledge of utility finance, cost-of service principles, and modern rate design practices that shape how electricity is priced and delivered.

Jul 7, 2026
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Engineering Webinar Series: Protection Relays for High-Impedance Faults

Online

When energized conductors contact poorly conductive surfaces, they create high-impedance faults (HIFs) that are difficult to detect and problematic to clear by traditional equipment, creating a safety concern for the public. This webinar explains the characteristics of HIFs and the system conditions that can lead up to the occurrence of these faults.

Jul 13, 2026
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OSHA 1910.269 Substation Entry Training

Kootenai Electric Cooperative, Inc. - Rathdrum, Idaho

This one-day class is designed to teach the skills required to enter secure areas. It covers federal regulations related to entering a secured area; minimum approach distances or clearances; personal protective equipment; job briefings; substation entrance procedures; and opening pad-mounted transformers, switchgear, and metering compartments.

Jul 14, 2026
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Work Order Mastery Series: Labor Accuracy and Workforce Efficiency

Online

Time is your utility’s most valuable asset. In this session, you will learn how to manage internal and contract labor more effectively, explore the difference between capitalized and expensed time, and identify where small process improvements can yield major savings. The session also provides an overview of labor tasks and activities by utility role, clarifying where and how labor is recorded.

Jul 15, 2026
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Elevate Your Impact With Upward Communication Skills

Northwest Public Power Association - Vancouver, Washington

This session will help you navigate the intricacies of communicating effectively with anyone whose role is above your scope of influence and leadership. From casual check-ins to formal discussions, you will learn the nuances of communication that make your voice heard.

Jul 15, 2026
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Microsoft Office 365 Series: Excel Conditional Formatting

Online

This deep dive starts with the essentials of Excel's conditional formatting and then takes off quickly. You will learn to call out interesting data using colors, icons, or data bars.

Jul 16, 2026
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Emotional Intelligence in Action: Mastering De‑Escalation Skills

Northwest Public Power Association - Vancouver, Washington

Understand and harness your emotional intelligence (EQ) to understand triggers, manage your own reactions, and use calming communication methods to de-escalate volatile situations and turn difficult encounters into opportunities for positive customer experiences.

Jul 16, 2026
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CFO & Senior Accountant Webinar Series: Margins, Equity Management, and Patronage Strategies

Online

During this session, you will learn to define equity targets and compare margin-setting philosophies, explore policies for capital credit retirements and member equity, model impacts of margin compression on long-term financial health, and communicate capital credit strategies to boards, members, and employees.

Jul 21 - Aug 19, 2026
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Utility Warehousing A-Z

Mason Co. PUD #3 - Shelton, Washington

In this four-part course, you will be introduced to a variety of critical warehousing topics. Each day will cover a new topic.

Jul 28 - 30, 2026
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Women in Public Power Conference

Hyatt Regency Sonoma - Santa Rosa, California

The WIPP Conference brings women from across the public power industry together to connect, learn, and lead. With bold speakers, engaging sessions, and honest conversations, you’ll gain practical tools, fresh perspective, and a powerful network to support your growth—wherever you are in your career.

Aug 4, 2026
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Pick Up With Confidence: Professional Phone Skills That Matter

Online

In this course, you will gain a perspective of service excellence from the customer's point of view when conducting business transactions via telephone. You will develop skills for dealing with customers in various recurring scenarios including service connects, disconnects, technical supports, and billing concerns.

Aug 5 - 6, 2026
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Manager as Leader: Own Your Role and Build Thriving Relationships

Northwest Public Power Association - Vancouver, Washington

This two-day workshop combines two Manager as Leader Series courses: Own Your Role and Build Thriving Relationships. You will leave with a clear definition of your role as a leader, a plan for growing your leadership success, and skills and methods to build important relationships.

Aug 11, 2026
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Basic Public Utility Finance Webinar Series: Revenue Requirements and Budgeting

Online

Not-for-profit electric utilities face unique financial challenges and responsibilities. This webinar introduces core principles of revenue requirements and budgeting within the context of publicly owned and cooperative electric utilities.

Aug 11, 2026
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Engineering Webinar Series: Transformer Banking

Online

A designer’s goal should be to provide the most efficient, economical, and reliable power to the consumer. This webinar helps designers achieve this goal, providing guidance on how to consider the numerous configurations to combine two or three distribution transformers to supply power to a service, as well as the advantages and disadvantages of each configuration.

Aug 11, 2026
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Work Order Mastery Series: Special Equipment Decisions

Online

Not every utility handles special equipment (serialized equipment that is movable on the system) the same—and that’s okay. This session helps you determine whether special equipment should be inventoried at your utility, what that change entails, and how to manage the process if you decide to make the move.

Aug 11 - 12, 2026
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Microsoft Office 365 Series: Excel Database and List Management

Online

In this two-part webinar, learn the power of Excel as a database. Topics include database terminology, outlining and doing data subtotals, and more.

Aug 13, 2026
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CFO & Senior Accountant Webinar Series: Financial Analytics to Support Colleagues and Governance Reporting

Online

During this session, you will learn to identify KPIs that bridge financial and operational performance, use benchmarking to assess productivity and cost trends, develop effective reports to share financial insights across departments, and translate financial performance into actionable insights for governance bodies.

Aug 18 - 27, 2026
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Administrative Professionals Series: Expanding Your Ability to Influence

Online

Expanding Your Ability to Influence is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and communicating with others.

Aug 25, 2026
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Feedback That Works: Driving Employee Performance

Online

Effective feedback—it's the “secret skill” most managers wish they could get their hands on. Too often, the manager and employee are speaking two different languages when it comes to perspectives on performance. This session will teach leaders how to have productive conversations that address the root cause of performance issues and provide feedback that creates progress.

Sep 2, 2026
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Helping Customers Understand Energy Usage and Conservation Measures

Online

Although electricity is one necessity that Americans cannot do without, many consumers are remarkably uninformed and misinformed on how to understand and control their energy usage

Sep 14, 2026
One Click Self Registration

Environmental Task Force Meeting Field Trip

Holiday Inn Missoula Downtown - Missoula, Montana

NWPPA invites you to a free engaging field trip Sept. 14 in Missoula, Montana, ahead of the Environmental Task Force Meeting.

Sep 15, 2026
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Engineering Webinar Series: Characteristics of Overhead Conductors

Online

Proper sag and tension management is critical to the safety, reliability, and longevity of overhead power lines. This webinar explores the mechanical behavior of conductors under varying environmental and loading conditions, with a focus on sag and tension calculations, design standards, and field practices.

Sep 15 - 17, 2026
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Foreman Leadership Certificate Program Part 1

Hilton Garden Inn Kalispell - Kalispell, Montana

The Foreman Leadership Certificate Program is a highly interactive program designed to support the development of skills needed to lead operations crews in the electric utility industry. Activities, both inside and outside, reinforce learning and provide opportunities to practice and develop skills. The activities also keep the participants engaged and energized during the long program days.

Sep 15, 2026
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Environmental Task Force Meeting

Holiday Inn Missoula Downtown - Missoula, Montana

The long-standing Environmental Task Force is a group of utility professionals working in all areas of environmental compliance that meet to examine environmental issues and the impact of current and proposed environmental regulations on electric utilities. Industry professionals meet to review and discuss regulations, issues facing each utility, and to hear from subject matter experts.

Sep 15 - 16, 2026
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Leadership Skills: Challenging Communication

Hotel Indigo Spokane Downtown - Spokane, Washington

This course is one of three needed to earn a Leadership Skills Certificate. The leader's role in facilitating performance will be described, along with ways of dealing with challenges such as denial and reluctance to accept accountability.

Sep 15, 2026
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Basic Public Utility Finance Webinar Series: Capital Plan Funding Strategies

Online

This webinar introduces the fundamentals of capital financing, funding, and contribution models in the not-for-profit electric utility sector. The session will cover how utilities plan for long-term investments and secure funding through debt issuance, grants, rates, fees, and internal reserves.

Sep 15, 2026
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Work Order Mastery Series: The Art of Assemblies

Online

Assemblies are the foundation of every construction project, but accuracy depends on much more than the design. This session covers the impact of stock and non-stock items on assembly units, how to maintain pick list accuracy, and how to manage design code specifications and material substitutions caused by supply chain or cost challenges.

Sep 16, 2026
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HAZWOPER 8-Hour First Responder Awareness, Operations, and Refresher Training for Utility Personnel

Holiday Inn Missoula Downtown - Missoula, Montana

This course meets the annual hazardous waste operations and emergency response (HAZWOPER) refresher training requirements of OSHA's 29 CFR 1910.120. It reviews potential hazards to health and safety associated with site cleanup and emergency response, and includes a briefing on state and federal regulatory changes.

Sep 17, 2026
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SPCC: Oil Spill Prevention, Control, and Countermeasure for Utilities

Holiday Inn Missoula Downtown - Missoula, Montana

This eight-hour course offers a detailed review of the Oil Spill Prevention, Control, and Countermeasure (SPCC) rules, strategies for developing plans, and a review of existing plans. This class includes significant time for discussion of your plans and questions.

Sep 17, 2026
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CFO & Senior Accountant Webinar Series: Workforce Planning and Financial Forecasting for Labor and Benefits

Online

During this session, you will learn to analyze labor cost drivers, including wages, overtime, and benefits, model long-term personnel costs, retirements, and benefit obligations, align staffing forecasts with strategic and operational goals, and communicate labor cost trends and projections to leadership and boards.

Sep 21 - 24, 2026
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Northwest Innovations in Communications Conference

Marcus Whitman Hotel & Conference Center - Walla Walla, Washington

Join us this September in Walla Walla, Washington, at the Marcus Whitman Hotel for the 2026 Northwest Innovations in Communications Conference! The NIC Conference is an award-winning conference that offers communicators and energy services professionals a chance to peel back new layers of connection and insight.

Sep 22 - 23, 2026
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Raise Your Energy IQ

Oregon Trail Electric Cooperative, Inc. - Baker City, Oregon

The electric utility industry is undergoing dramatic changes, and customers/members’ expectations of their utility are increasing. Your customers/members now expect you to be an energy expert! This class will review the changes in our industry and the strategic role utility employees play in developing strong relationships with, and gaining loyalty from, their customers/members.

Sep 24, 2026
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Humanizing Your Website: Writing, Accessibility, and the STAR Standard

Marcus Whitman Hotel & Conference Center - Walla Walla, Washington

This hands-on session following the Northwest Innovations in Communications Conference explores how to humanize your public power website from the ground up. You will learn the basics of writing for the web, embracing plain language to widen your audience, and turning accessibility best practice into your standard way of doing things. You'll also get an introduction to Powerful's STAR Standard.

Sep 24, 2026
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Microsoft Office 365 Series: Microsoft Lists

Online

Microsoft Lists is a powerful platform within Microsoft 365 that helps teams track information, manage workflows, and stay organized with shared data. In this hands-on course, participants will learn how to create, customize, and collaborate with Lists to streamline processes such as inventory tracking, project planning, task management, event organization, and more.

Oct 5 - 7, 2026
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Staking Technician Certification Program: Overhead/Pole-Line Design and Layout

The Wildbirch Hotel - Anchorage, Alaska

This two-and-a-half-day course is part of the Comprehensive Staking Technician Certification Program. In this class, you will learn to design overhead electrical distribution structures. The course is organized as a set of building blocks, each segment building upon the other. The building blocks discussed include conductors, poles, pole-top assemblies, guys, and anchors.

Oct 6 - 7, 2026
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Microsoft Office 365 Series: Excel Power Calculations

Online

In this course, you will gain an in-depth understanding of how to use Excel to perform calculations and create charts. The course covers the fundamentals and goes beyond, covering the function palette, VLOOKUP/XLOOKUP, net workdays, cell and range names, conditional formatting, Sparklines, protecting data, and saving a chart as a template.

Oct 6 - 8, 2026
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Substation Boot Camp: Field Operations

Seattle City Light North Service Center - Seattle, Washington

This immersive boot camp is built from a selection of our most requested substation courses. It includes classroom learning and hands-on instruction in a substation training area. This is one of two Substation Boot Camps offered by NWPPA.

Oct 6 - 7, 2026
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Leadership Skills: HR Basics and Building a More Effective Workplace

Hotel Indigo Spokane Downtown - Spokane, Washington

This course is for anyone who wishes to obtain an overview and basic working knowledge of employment and labor laws that affect their business.

Oct 7 - 8, 2026
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Manager as Leader: Interact With Impact and Lead Change

Northwest Public Power Association - Vancouver, Washington

This workshop combines two Manager as Leader Series courses: Interact With Impact and Lead Change. The Manager as Leader Series is designed to ignite, inspire, and nurture the leader mindset within you.

Oct 7 - 8, 2026
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Staking Technician Certification Program: Joint Use and Make-Ready Surveys

The Wildbirch Hotel - Anchorage, Alaska

During this course, you will learn how to handle joint-use attachments by performing make-ready surveys, measuring clearances, determining strength requirements, preparing construction estimates, making final inspections, and understanding the requirements of joint use.

Oct 8 - 9, 2026
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Staking Technician Certification Program: Construction Contract Administration

The Wildbirch Hotel - Anchorage, Alaska

A well-written construction contract and clear plans help secure low bids and simplify administration. Accurate material tracking and contractor oversight are vital for timely, on-budget completion. This course covers how contracts impact projects and guides you in successful administration of contract terms.

Oct 12, 2026
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Are You Talking to Me? Team Communication Strategies That Work

Hilton Anchorage - Anchorage, Alaska

To motivate your team and achieve maximum results, it is critical you communicate in a way that shows you value, appreciate, and respect them. If your success depends on your ability to communicate and work well together, this program ahead of the 3 C's Conference is for you.

Oct 13, 2026
Register

Basic Public Utility Finance Webinar Series: The Foundation of Electric Utility Rate Setting

Online

How do electric utilities determine what customers should pay for power? This webinar explores the fundamentals of cost-of-service analysis—a cornerstone of rate setting for community-owned electric utilities.

Oct 13, 2026
Register

Work Order Mastery Series: How Work Orders Shape Your Rates

Online

Assemblies are the foundation of every construction project, but accuracy depends on much more than the design. This session covers the impact of stock and non-stock items on assembly units, how to maintain pick list accuracy, and how to manage design code specifications and material substitutions caused by supply chain or cost challenges.

Oct 13, 2026
Register

Engineering Webinar Series: Introduction to Power Supply Planning

Online

This webinar offers a foundational overview of power supply planning for an electric utility. Power supply consists of essential principles including methodologies and techniques required to maintain a dependable, efficient, and resilient energy supply. Components of power supply systems such as load demands, reserve planning, generation options, and portfolio structuring will be presented.

Oct 13 - 15, 2026
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3 C's Conference

Hilton Anchorage - Anchorage, Alaska

At the 3 C's Conference, subject matter experts share their knowledge about current key issues in customer service, credit, and collections.

Oct 15, 2026
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CFO & Senior Accountant Webinar Series: Emerging Technologies and Financial Implications

Online

During this session, you will learn to evaluate the cost structures of battery storage, microgrids, and related technologies, understand depreciation and rate recovery considerations for new tech, examine how to finance emerging tech while managing long-term risk, and consider accounting implications for pilot programs and shared investments

Oct 20 - 22, 2026
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Leading in Operations: From Crew Leader to Management

Kootenai Electric Cooperative, Inc. - Rathdrum, Idaho

New supervisors, superintendents, and operations managers face a major transition—no longer in the union, yet responsible for leading union employees in a high‑stakes environment. This program is designed to bridge that gap by building the self‑awareness, communication skills, and peer connections needed to lead with confidence beyond day‑to‑day team supervision.

Oct 27, 2026
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Handling High Bill Inquiries

Online

High bills are the number one concern of all utility customers. As a result, when consumers come calling with these concerns, it is the biggest opportunity that the utility has to serve, to assist, and to educate these customers. It is also one of the biggest challenges.

Oct 27 - 28, 2026
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NERC-Compliant Battery Maintenance for Utilities

Northwest Public Power Association - Vancouver, Washington

This course is an introduction to the long-established IEEE maintenance procedures required to ensure the reliability and safety of any lead-acid or nickel-cadmium battery system. Furthermore, it covers what is needed to satisfy compliance with the North American Electric Reliability Corporation maintenance requirements as documented in standards PRC-005-6 and TPL-001-5.

Oct 29, 2026
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Avoiding HR Pitfalls: A Guide for Managers

Online

In today’s marketplace, managers must possess a basic working knowledge of employment and labor laws, which affect their business. The interactive workshop will cover basic federal and state laws and the issues that commonly arise under these laws.

Nov 2 - 5, 2026
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Fall Lineworker Boot Camp

Kootenai Electric Cooperative, Inc. - Rathdrum, Idaho

Back by popular demand in 2026, we are again offering two Lineworker Boot Camps—a Spring Lineworker Boot Camp and a Fall Lineworker Boot Camp—each condensing a selection of our most popular Lineworker Skill Series classes into four intensive, hands-on days.

Nov 3 - 4, 2026
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Leadership Skills: Understanding SLII Work Styles

Hotel Indigo Spokane Downtown - Spokane, Washington

This course is one of the three needed to earn a Leadership Skills Series Certificate. The SLII Experience foundation lies in teaching leaders to diagnose the needs of an individual or a team, and then to use the appropriate leadership style to respond to the needs of the person.

Nov 5, 2026
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Intermediate Project Management Workshop

Northwest Public Power Association - Vancouver, Washington

This one-day workshop will deepen your understanding of project management principles while advancing the projects you are already working on. You will start by learning how to create a robust plan by using tools that clarify, sequence, and budget a project’s work. From there, you will refine your ability to execute, monitor, and control work to minimize uncertainty.

Nov 10, 2026
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The Change Agent: Leading Organizational Change

Online

Change is inevitable and one of the most challenging aspects of the workplace environment today. During this interactive session, participants will identify their personal readiness for change; learn principles for preparing for and dealing with the psychology of change on a team; and discover a template that guides others through change in a way that creates momentum toward success.

Nov 10, 2026
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Engineering Webinar Series: Microgrids

Online

Microgrids are small power grids operating either within a larger power grid or independently. Microgrids are increasingly becoming advantageous to utility customers such as college campuses, industrial complexes, and military bases. This webinar provides insight into the various microgrid scenarios, development of a microgrid system, and the technologies used to integrate the microgrid system.

Nov 17 - 18, 2026
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Microsoft Office 365 Series: Excel Get and Transform

Online

This two-part course is for Excel users who regularly spend too much time manipulating data into the right format before they even begin to analyze it. Get and Transform (aka Power Query) can perform repetitive data cleansing such as deleting rows and columns, merging data from various data sources, and fixing layout issues without macros or VBA.

Nov 19, 2026
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CFO & Senior Accountant Webinar Series: Voluntary ESG Reporting and Transparency Initiatives

Online

During this session, you will learn to understand the landscape of ESG reporting without regulatory mandates, identify data sources and metrics relevant to environmental, social, and governance goals, evaluate the benefits of voluntary disclosures to members and stakeholders, and align ESG communication with cooperative/utility mission and financial stewardship.

Dec 1 - 3, 2026
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Substation Series: Transformer Fundamentals, Testing, and Maintenance

Benton Rural Electric Association - Prosser, Washington

This comprehensive three-day class provides technicians and engineers with the essential knowledge and practical skills needed to understand, test, and maintain power transformers in substation environments.

Dec 1 - 2, 2026
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Manager as Leader: Lead Teams and Coach for Success

Northwest Public Power Association - Vancouver, Washington

This workshop combines two of the Manager as Leader series classes: Lead Teams and Coach for Success.

Dec 1 - 10, 2026
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Administrative Professionals Series: What Every Professional Needs to Know

Online

What Every Professional Needs to Know is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others.

Dec 8 - 10, 2026
Register

Foreman Leadership Certificate Program Part 2

Holiday Inn Sacramento Capitol Plaza - Sacramento, California

The Foreman Leadership Certificate Program is a highly interactive program designed to support the development of skills needed to lead operations crews in the electric utility industry. Activities, both inside and outside, reinforce learning and provide opportunities to practice and develop skills. The activities also keep the participants engaged and energized during the long program days.

Dec 8, 2026
Register

Engineering Webinar Series: Demand-Side Management Systems

Online

Due to the technological advances in the smart grid, electric utilities now possess the tools necessary to manage demand-side energy consumption. This webinar focuses on how to ensure the sustainability of demand-side management models.

Dec 8 - 9, 2026
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Leadership Skills: Supervising Union Employees

Hotel Indigo Spokane Downtown - Spokane, Washington

The MARC Union-Labor Relations program increases the skills and confidence of frontline supervisors to serve as management's frontline representatives in working with employees, stewards, and officers of the union. Additionally, top-level managers are trained to delegate and support frontline supervisors.

Dec 17, 2026
Register

CFO & Senior Accountant Webinar Series: Strategic Budgeting and Forecasting in a Volatile Energy Market

Online

During this session, you will learn to model sensitivity to power costs, load forecasts, and inflation, build rolling forecasts that integrate capital, O&M, and revenue scenarios, translate market trends into actionable budget strategies, and engage stakeholders in cross-functional planning to enhance agility.