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The engineering webinar series is comprised of 12 webinars offered each month from January through December 2023. Descriptions for each webinar can be found below. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price. Group pricing is also available.

The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December 2024. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.

Want to understand the work order process (one that runs smoothly!) and the components within the process? Then this is the webinar series for you! Gain the knowledge and confidence to execute your day-to-day work more efficiently and effectively. Learn more about the largest investment your utility makes and how your process (and maybe even relationships with co-workers) can be at their best.

Avian protection is a key component of many aspects of operating a utility. From wildfire mitigation to regulatory compliance, understanding avian protection is critical. This four-part webinar will use case studies coupled with the instructor’s years of experience to help you support your utility's long- and short-term avian-related projects and planning.

Innovations in load management technologies, dynamic energy pricing structures, and energy storage technologies are helping minimize overall strain on the grid, reduce the need for grid hardware upgrades, and defray demand charge costs for charging network operators and site hosts. This webinar will introduce you to both active and passive load control options.

Are you ready to navigate the intricacies of labor contract negotiations? Join this comprehensive webinar to enhance your negotiation toolkit and achieve more favorable outcomes at the bargaining table. Whether you are a seasoned negotiator or new to the field, this webinar provides a comprehensive overview of bargaining models and strategies, equipping you with the skills and knowledge you need.

This course explores mental health as a critical factor in employee engagement, team productivity, and workplace safety. You will gain skills and knowledge needed to foster open conversations about mental health in the workplace, develop effective approaches to support employees dealing with mental health challenges, and ultimately create a supportive and resilient team environment.

This webinar is an extension of the Load Management Part One. In this follow-up course, you will examine case studies as well as the applications available and used by utilities.

During this session, you will learn how to correlate spending decisions to rate impact implications. Evaluate the financial impact of various decisions. Prepare for and respond to industry changes and the cost structure changes. Evaluate the effectiveness of current spending decisions, without turning others off from the conversation.

The electric utility industry is unique from a financial perspective. In this webinar, you will discover what the pillars of financial health are for a utility and your role in ensuring your utility is financially successful.

This webinar addresses the fundamentals of single-phase metering including meter bases and connectivity of single-phase meters. However, AMI metering has changed the landscape on single phase metering. The presentation will address new data being collected and new controls at the meter.

Every interaction is an opportunity to build commitment and capability. Your daily interactions are the heartbeat of your working relationships. Are your interactions boosting the commitment and capability of those you lead? This course will introduce proven principles and skills for interacting effectively in a variety of leadership situations and enable you to apply them.

Materials are a required component to the building of assemblies and maintenance of the distribution system. They flow from the warehouse to the field and become assets/continuing property records of the utility. Having a solid system to track materials is critical for every utility. From ordering, warehousing, using items on the system, to challenges with salvaging materials, come learn the many

Whether you're leading a team or working within one, this course offers valuable insights and practical strategies applicable to a diverse range of roles and industries. Join us in unlocking the full potential of your team's genius!

Metering of three phase services is complex and often represents a larger percentage of utility income compared to single phase loads. Meter Forms 8/9 and 15/16 will be addressed including methods for sizing current transformers and potential transformers. Common wiring methods and common errors will also be discussed.

During this session, you will learn how to communicate what others need to know about the finances of an electric utility. Onboard new board members, new employees, and employees transitioning to new positions at the utility. Create checklists, shareables Approving, reviewing, tracking, and celebrating the business plan.

Explore the pivotal role of the board in approving and overseeing the utility’s operations and business plans. This course introduces the fundamental components of the annual business plan and empowers board members with strategic planning insights.

Does your business have a strategic plan in place to identify and manage these issues? Imagine the revenue your company could generate with a fully functional, highly productive workforce! Given the current economic pressures, now is the time to take a hard look at what your company is doing to protect its bottom line from the inside. Suitable for employees at all levels.

Expanding Your Ability to Influence is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others.

Materials are a required component of building assemblies and maintaining the distribution system. They flow from the warehouse to the field and become assets/continuing property records of the utility. Having a solid system to track materials is critical for every utility. From ordering, warehousing, using items on the system, to challenges with salvaging materials, come learn the many details ab

Are you looking for a tool that will help you with projects? Microsoft Planner can help! In this hands-on course, you will earn how to utilize Microsoft Planner to create a simple project plan consisting of tasks, assignments, start/due dates, and documents.

Leadership happens in the context of relationships. This course will help you identify and proactively manage the relationships that matter most to you in your role as a leader. Building relationships of trust and respect is central to your success as a leader. Know your key relationships and care for those key relationships on an ongoing basis.

In this two-part webinar, you will learn required skills to work in Excel. Upon successful completion of this course, you will be able to understand Excel basic uses and terminology, efficiently enter and manipulate data, manage spreadsheet layout, cell formats, and tabs, and set up a sheet for printing.

During this session, you will identify and plan for changes in the electric utility industry. Organize and understand the financial impact of industry trends. Evaluate and adjust the work plan. Evaluate and adjust operational expenses. Evaluate and adjust margin needs.

A lot of information is required to effectively run a utility, but how do you determine what is most important? In this webinar, you will discover how to ask effective questions during monthly board reports and get the information you need to make strong decisions for your utility’s future.

Perhaps you have been a victim of identity theft; if so, you understand the pain, stress, and damage it causes. Would it surprise you to learn that utilities are considered an identity theft gateway? The customer accounts your utility maintains and the information your field personnel have access to can be used by would-be thieves to steal the identities of your customers.

In this two-part webinar, you will learn the fundamentals of using Excel to perform calculations and create charts.

When energized conductors contact poorly conductive surfaces, they create high-impedance faults (HIFs) that are difficult to detect and problematic to clear by traditional equipment which creates a safety concern for the public. This webinar explains the characteristics of a high impedance fault and the system conditions that can lead up to the occurrence of these faults.

Coaching is the craft of today’s workplace leader. Your role as a leader is to help others succeed in their role. This is done by continually building your team’s capacity (commitment and competence) to succeed. This course will provide a proven roadmap and set of tools to effectively coach others to higher levels of commitment and competence.

Whether your utility uses a traditional special equipment system, has inventoried special equipment, or has a combination thereof, this session will provide a clear explanation of the installation and maintenance of these items on the distribution system. You will learn what special equipment information needs to be tracked, how it is used in the billing system, and why there may be questions aske

OneNote is one of Microsoft’s best-kept secrets, and one of its most useful programs. In this course, you will learn how OneNote can be used to organize and share information for task management and historical purposes.

Voltage regulators are needed on all distribution systems and serve an important role in maintaining quality service to customers. This webinar will address the fundamentals of how voltage regulators operate. In addition, the presentation will cover application of the voltage regulators including placement, how to coordinate cascading regulators, and the use of line drop compensation.

During this session, you will learn how to embrace the importance of metrics in measuring status and change. Design a process and use automation to measure outcomes. Organize and define service order information that can easily be utilized in providing and evaluating measurements. Align the business plan, operational plans, metrics, daily work, and process to measure level of success.

Understanding how to use metrics effectively is vital for informed decision-making and the successful governance of a utility. In this webinar, you will determine what key metrics are and how to use them to monitor the budget, business plan, long-range plan, and business decisions.

In this course, you will learn about the interaction of assemblies using materials from the warehouse through unitizing them to assets/continuing property records. Utilizing baseline assembly concepts, you will discuss standard costs, updating assemblies/specifications, and ultimately having a system where the materials desired and needed for a job get to the jobsite and are used.

In this two-part webinar, learn the power of Excel as a database. Topics include database terminology, outlining and doing data subtotals, and more.

This course is part of the Manager as Leader Series, which is designed to help ignite, inspire, and nurture the leader mindset within you. To complete the series, you must attend four of the available six courses. You may take the courses in any order. Change requires leadership. Leadership requires change. Workplace leaders are the tread on the tire when it comes to change.

In this course, you will gain an in-depth understanding of how to use Excel to perform calculations and create charts. The course covers the fundamentals and goes beyond, covering the function palette, VLOOKUP/XLOOKUP, net workdays, cell and range names, conditional formatting, Sparklines, protecting data, and saving a chart as a template.

During this session, you will learn how to navigate the basic concepts of operation statement transactions. Analyze the impact of financial decisions. Correlate the impact of changes in the electric utility industry to the operating statement. Employ best practices when recommending financial procedures and controls to maximize margins, revenue requirements, and cost coverage.

Minutes are often taken for granted, but the quality of your minutes makes a big difference to the effectiveness of your board. Clerks, secretaries, and board members will find surprising insights into what makes powerful minutes in this webinar.

Historically, most power poles have been made of wood. There are applications that also make use of concrete, steel, and fiberglass poles. Ductile iron poles are ceramic or epoxy coated poles made of recycled iron and are similar to pipes that have been used for years in the water and sewer industry. This webinar will discuss the unique application and use of ductile iron poles.

For your ratepayers/consumers/members, price/cost and reliability are most important. Therefore, keeping rates as low as possible is the desired outcome of attending this final session of the Understanding the Work Order System Series. You will look at how much it costs to provide reliable power, and discuss the impact of decisions, such as completing a timesheet and using materials, on the overal

The CEO or general manager of a utility is pivotal to the organization’s success, and the board plays a critical role in evaluating the performance of and compensation for this position. This webinar explores effective processes board members can use to monitor the CEO/GM’s performance, provide feedback, and determine compensation in the short term and long term.

You already know Outlook as a workhorse that you rely on throughout your busy day. But did you know that by maximizing Outlook’s functionality, you may be able to view it as a racehorse that can get you to your daily finish line with greater ease, efficiency, and even fun? Neal Otto will show you hidden efficiency tools, best practices, and how you can use Outlook in a simple yet strategic way.

What does it mean to be transparent in governance, or as a utility? In this webinar, explore how you as a board member can maintain transparency and thus build trust and demonstrate accountability to customers and others within the utility. You will learn specific actions you can take to be transparent and how to strike the right balance between oversharing and not sharing enough.

Unleash the power of Microsoft Office 365 To Do and manage your daily tasks efficiently, collaboratively, and with greater focus.

Sometimes system conditions such as rough terrain produce a need for extra-long spans. This webinar will discuss the unique challenges associated with designing extra long spans to maintain conductor spacing, ensure adequate structure and equipment strength, and handle increased sag and tension.

This deep dive starts with the essentials of Excel's conditional formatting and then takes off quickly. You will learn to call out interesting data using colors, icons, or data bars.

During this session, you will learn how to navigate the basic concepts of balance sheet transactions. Analyze the short- and long-term impacts of financial decisions. Correlate the impact of changes in the electric utility industry to the balance sheet. Recommend financial procedures and controls that support the desired financial position, business plan, and metrics.

What Every Professional Needs to Know is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others.

This two-part course is for Excel users who regularly spend too much time manipulating data into the right format before they even begin to analyze it. Get and Transform (aka Power Query) can perform repetitive data cleansing such as deleting rows and columns, merging data from various data sources, and fixing layout issues without macros or VBA.

During this session, you will learn how to understand the compilation process for the statement of cash flows, where the data comes from, and why it is important. Evaluate and analyze cash inflows, cash outflows, and their impact. Correlate the impact of changes in the electric utility industry to the statement of cash flows.

Asset Purchases provides an overview of utility asset purchases and how capital expenditures fit into the overall budget. This webinar approaches budgeting for the utility from a long-term perspective and explores basic composite depreciation concepts.

This webinar is a tutorial on the installation and operation of separable connectors. These connectors are at the heart of all underground distribution systems. The webinar will provide operational knowledge to designers for the use and application of separable connectors. Items to be addressed include bleed wires, operating tools, termination techniques, and operating limits.