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Staking Technician Certification Program: Phase 2

This session of the NWPPA Staking Program will cover the following areas: Application of the NESC, Easement Acquisition, Obtaining Permits, and Line Inspection...

Understanding the Work Order System

Public utilities’ biggest investment is the electric infrastructure assets including poles, wire, and transforms needed to deliver electricity. It’s a complex process to take raw materials, ...

Administrative Professional Certificate Level 1: All Four Days

This is a four-day series of classes that provides utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their ...

Administrative Professional Certificate Level 1: Day 1 - Business Communication Skills

This one-day course will cover the basic rules and conventions of both conversational and written language as they apply to the business environment. Topics covered include proper ...

Administrative Professional Certificate Level 1: Day 2 - Resolving Conflict in the Workplace

This one-day course is designed specifically for those with administrative responsibility to help increase cooperation and productivity. Topics covered include the bases of organizational...

Crucial Conversations

Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow time...

The Finance and Accounting Impact of Strategic Planning

This one-and-a half day course has been designed by Teri Wallis to build a bridge between the approval of a strategic plan and the implementation and execution of...

Administrative Professional Certificate Level 1: Day 3 - Understanding the Basics of Electricity

This one-day course is designed to acquaint non-technical employees with the basics of electricity. Emphasis is given to commercial applications, such as how electricity...

Administrative Professional Certificate Level 1: Day 4 - Personal Leadership Skills

Changes in the workplace are putting new emphasis on the importance of effective collaboration. Organizations are expecting employees at all levels to work together, often across...

CFO & Senior Accountant Webinar Series: Managing Expectations and Understanding Your Leadership Style

This is the sixth webinar in the CFO and Senior Accountant webinar series. In this final webinar, participants will draw on information from the previous five webinars to manage ...