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This series covers various engineering topics and is comprised of 12 webinars, one each month in 2026. Descriptions for each webinar can be found below. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discount. Group pricing is also available.

The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December 2026. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.

This series offers an introduction to how electric utilities plan, budget, and set rates. You will gain foundational knowledge of utility finance, cost-of service principles, and modern rate design practices that shape how electricity is priced and delivered.

In this course, you will gain a perspective of service excellence from the customer's point of view when conducting business transactions via telephone. You will develop skills for dealing with customers in various recurring scenarios including service connects, disconnects, technical supports, and billing concerns.

Not-for-profit electric utilities face unique financial challenges and responsibilities. This webinar introduces core principles of revenue requirements and budgeting within the context of publicly owned and cooperative electric utilities.

A designer’s goal should be to provide the most efficient, economical, and reliable power to the consumer. This webinar helps designers achieve this goal, providing guidance on how to consider the numerous configurations to combine two or three distribution transformers to supply power to a service, as well as the advantages and disadvantages of each configuration.

Not every utility handles special equipment (serialized equipment that is movable on the system) the same—and that’s okay. This session helps you determine whether special equipment should be inventoried at your utility, what that change entails, and how to manage the process if you decide to make the move.

In this two-part webinar, learn the power of Excel as a database. Topics include database terminology, outlining and doing data subtotals, and more.

During this session, you will learn to identify KPIs that bridge financial and operational performance, use benchmarking to assess productivity and cost trends, develop effective reports to share financial insights across departments, and translate financial performance into actionable insights for governance bodies.

Expanding Your Ability to Influence is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and communicating with others.

Effective feedback—it's the “secret skill” most managers wish they could get their hands on. Too often, the manager and employee are speaking two different languages when it comes to perspectives on performance. This session will teach leaders how to have productive conversations that address the root cause of performance issues and provide feedback that creates progress.

This webinar will help you explain bills clearly, communicate more professionally and knowledgeably, and address energy efficiency myths and scams.

Proper sag and tension management is critical to the safety, reliability, and longevity of overhead power lines. This webinar explores the mechanical behavior of conductors under varying environmental and loading conditions, with a focus on sag and tension calculations, design standards, and field practices.

This webinar introduces the fundamentals of capital financing, funding, and contribution models in the not-for-profit electric utility sector. The session will cover how utilities plan for long-term investments and secure funding through debt issuance, grants, rates, fees, and internal reserves.

Assemblies are the foundation of every construction project, but accuracy depends on much more than the design. This session covers the impact of stock and non-stock items on assembly units, how to maintain pick list accuracy, and how to manage design code specifications and material substitutions caused by supply chain or cost challenges.

During this session, you will learn to analyze labor cost drivers, including wages, overtime, and benefits, model long-term personnel costs, retirements, and benefit obligations, align staffing forecasts with strategic and operational goals, and communicate labor cost trends and projections to leadership and boards.

Microsoft Lists is a powerful platform within Microsoft 365 that helps teams track information, manage workflows, and stay organized with shared data. In this hands-on course, participants will learn how to create, customize, and collaborate with Lists to streamline processes such as inventory tracking, project planning, task management, event organization, and more.

This course introduces the foundational concepts of artificial intelligence relevant for the electric utility industry. It is designed for individuals with little to no prior experience with AI. Through a blend of theory and hands-on practice, you will explore the core principles, methodologies, and tools that drive AI technologies. This course uses the free versions of ChatGPT and CoPilot.

This three-part webinar series provides utility-specific information on artificial intelligence.

In this course, you will gain an in-depth understanding of how to use Excel to perform calculations and create charts. The course covers the fundamentals and goes beyond, covering the function palette, VLOOKUP/XLOOKUP, net workdays, cell and range names, conditional formatting, Sparklines, protecting data, and saving a chart as a template.

How do electric utilities determine what customers should pay for power? This webinar explores the fundamentals of cost-of-service analysis—a cornerstone of rate setting for community-owned electric utilities.

Assemblies are the foundation of every construction project, but accuracy depends on much more than the design. This session covers the impact of stock and non-stock items on assembly units, how to maintain pick list accuracy, and how to manage design code specifications and material substitutions caused by supply chain or cost challenges.

This webinar offers a foundational overview of power supply planning for an electric utility. Power supply consists of essential principles including methodologies and techniques required to maintain a dependable, efficient, and resilient energy supply. Components of power supply systems such as load demands, reserve planning, generation options, and portfolio structuring will be presented.

This course focuses on crafting and refining prompts to optimize interactions with conversational artificial intelligence systems. You will learn techniques to create effective, precise, and context-aware prompts that improve the accuracy and usefulness of AI responses. The course explores prompt structure, iterative refinement, and tailoring prompts for specific tasks.

During this session, you will learn to evaluate the cost structures of battery storage, microgrids, and related technologies, understand depreciation and rate recovery considerations for new tech, examine how to finance emerging tech while managing long-term risk, and consider accounting implications for pilot programs and shared investments

High bills are the number one concern of all utility customers. As a result, when consumers come calling with these concerns, it is the biggest opportunity that the utility has to serve, to assist, and to educate these customers. It is also one of the biggest challenges.

The introductory webinar offers a practical foundation in web accessibility, focusing on the importance of creating inclusive digital experiences for website visitors.

In this course, you will unlock the potential of artificial intelligence to streamline your daily tasks and supercharge your productivity. This hands-on webinar will help you harness the power of AI to reduce manual work, eliminate repetitive tasks, and optimize business processes. You will learn ways to integrate AI into everyday applications, design smart workflows, and make data-driven decision

In today’s marketplace, managers must possess a basic working knowledge of employment and labor laws, which affect their business. The interactive workshop will cover basic federal and state laws and the issues that commonly arise under these laws.

Change is inevitable and one of the most challenging aspects of the workplace environment today. During this interactive session, participants will identify their personal readiness for change; learn principles for preparing for and dealing with the psychology of change on a team; and discover a template that guides others through change in a way that creates momentum toward success.

Microgrids are small power grids operating either within a larger power grid or independently. Microgrids are increasingly becoming advantageous to utility customers such as college campuses, industrial complexes, and military bases. This webinar provides insight into the various microgrid scenarios, development of a microgrid system, and the technologies used to integrate the microgrid system.

This two-part course is for Excel users who regularly spend too much time manipulating data into the right format before they even begin to analyze it. Get and Transform (aka Power Query) can perform repetitive data cleansing such as deleting rows and columns, merging data from various data sources, and fixing layout issues without macros or VBA.

During this session, you will learn to understand the landscape of ESG reporting without regulatory mandates, identify data sources and metrics relevant to environmental, social, and governance goals, evaluate the benefits of voluntary disclosures to members and stakeholders, and align ESG communication with cooperative/utility mission and financial stewardship.

What Every Professional Needs to Know is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others.

Due to the technological advances in the smart grid, electric utilities now possess the tools necessary to manage demand-side energy consumption. This webinar focuses on how to ensure the sustainability of demand-side management models.

During this session, you will learn to model sensitivity to power costs, load forecasts, and inflation, build rolling forecasts that integrate capital, O&M, and revenue scenarios, translate market trends into actionable budget strategies, and engage stakeholders in cross-functional planning to enhance agility.