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The engineering webinar series is comprised of 12 webinars from January through December 2022. Descriptions for each webinar can be found below. Webinars can be taken individually

Want to understand the work order process (one that runs smoothly!) and the components within the process? Then this is the webinar series for you! Gain the knowledge and confidence

Get acquainted with, or brush up on skills in, many applications of Microsoft Office and Office 365. Intimate class sizes will contribute to the ability to work with an expert who can provide

You already know Outlook as a workhorse that you rely on throughout your busy day. But did you know that by maximizing Outlook’s functionality you may be able to view it

This webinar covers contracted or outside labor, in addition to internal labor, used to assemble and maintain the distribution system. Instructor Teri Wallis will show you how to simplify

Effective communication is now more important than ever. Fortunately, this three-part communication series will teach you how to refresh, grow, and expand your communication skills, even in challenging times. You may register for each one separately or for all three at a discounted price.

This webinar provides a solid foundation for effective workplace communication by focusing first on interpersonal communication. You will learn the importance of active listening, understand the impact of nonverbal communication, apply questioning techniques to promote better understanding, and present messages efficiently and effectively – all while focusing on closing the communication feedback

During this session, you will: •Understand and evaluate the impact of rising costs – let’s discuss labor and material increases. •Discuss the impact the pandemic has

The 2023 NESC is available in August 2022 and becomes effective in January 2023. There were over 500 change proposals submitted in this code cycle: new sets of rules are expected

In this two-part webinar, learn the power of Excel as a database. Topics include database terminology, outlining and doing data subtotals, and more. Upon successful completion of this

This webinar builds a more specialized communication skill: handling difficult conversations well, even when the stakes are high and/or people get emotional. You will learn what makes a conversation critical; the importance of staying in dialogue; how to identify and combat non-productive behaviors that can emerge; how to stay focused on real objectives; and how to influence others through listeni

This is a four-day online, hands-on security course that teaches you how to harden, monitor, and protect Microsoft Windows-based networks. Based on more than 15 years of security

The best-designed power line is useless without land to build it on. Acquiring easements from property owners to cross over their land and possibly cut their trees may be the hardest

Communication gaps in the workplace can often be attributed to cultural or generational differences. Therefore, this 90-minute webinar will heighten your awareness of how cultural and generational factors influence interactions. You will come away with an appreciation of how individual lenses come into play, and you will build a flexible communication approach that can improve the effectiveness of

Whether your utility uses a traditional special equipment system, has inventoried special equipment, or has a combination thereof, this session will provide a clear explanation of the

Develop a mastery of your Word documents in this two-part course. Upon successful completion, you will be able to:Use advanced selection techniques, create and use character,

During this session, you will: •Demystify the complexity of financial information through communication that brings teams together. •Discuss the measurement and communication

During this session, you will: •Discuss how metrics are shaping the direction and decisions at your utility to achieve desired results. •Evaluate various metrics (operational,

Electric utilities receive stray voltage complaints that often occur at bodies of water, such as boat docks and swimming pools. Join this webinar to discuss methods of investigation, cause

In this course, you will learn about the interaction of assemblies using materials from the warehouse through unitizing them to assets/continuing property records. Utilizing

This deep dive starts with the essentials of Excel's conditional formatting and then takes off quickly. You will learn to call out interesting data using colors, icons, or data bars. Upon

Microgrids are small power grids operating either within a larger power grid or independently, and they are increasingly becoming advantageous to customers such as college

For your ratepayers/consumers/members, price/cost and reliability are most important. Therefore, keeping rates as low as possible is the desired outcome of attending this final session

Are you looking for a tool that will help you with projects? Microsoft Planner can help! In this hands-on course, you will earn how to utilize Microsoft Planner to create a simple project

In this interactive and informative webinar, we will examine four M365 tools that don't get a lot of attention but are extremely useful. Learn how to harness the power of these tools and

During this session, you will: •Discuss and interpret the importance of authorization, completeness, accuracy, validity, physical safeguards and security, error handling, and segregation of

You may have been using PowerPoint for years, but instructor Neal Otto wants to refresh your view of this powerful and essential tool. In this two-part course, you will learn how to create

Plans, plans, and more plans. During this session, you will: •Understand the importance of planning to set the course for your utility. •Determine must haves when it comes to

Did you know that Microsoft Office tools can increase your efficiency and productivity while reducing your workload if you harness its powers? Neal Otto will teach you tips and tricks to reuse

In this webinar you will learn the primary causes and effects of pole buckling, including insufficient pole class and short guy leads; the methods to design a wood pole distribution structure

This half-day course is for Excel users who spend too much time manipulating data into the right format before they even begin to analyze it month after month or week after week or

Cleaning up bad formatting can be a nightmare until you understand how Word works and what tools are available to fix these issues. You are encouraged to bring your own problem

As we close out the year and prepare for the next one, many of us have a desire to clean up the clutter we have collected throughout the year. Much of this clutter comes in digital forms

During this session, you will: •Learn the essentials that will assist you to contribute and respond when faced with significant business matters needing to be evaluated. •Understand how

When designing a distribution line, it is necessary to select the proper pole top assembly for each pole, including crossarms (wood and fiberglass), pins, and insulators (polymer and