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Want to understand the work order process (one that runs smoothly!) and the components within the process? Then this is the webinar series for you! Gain the knowledge and confidence to execute your day-to-day work more efficiently and effectively. Come learn more about the largest investment your utility makes and how your process (and maybe even relationships with co-workers) can be at their best

Every interaction is an opportunity to build commitment and capability. Your daily interactions are the heartbeat of your working relationships. Are your interactions boosting the commitment and capability of those you lead? This course will introduce proven principles and skills for interacting effectively in a variety of leadership situations and enable you to apply them.

The purpose of distribution lines is to move energy from one place to another through conductors; the key to reliable, safe, and efficient design is having a good working knowledge of overhead conductors. Therefore, we will address electrical and mechanical properties of primary overhead conductors.

During this session, you will: understand the impact of seasonality, the weather, the economy, energy efficiency, and other influences on your utility’s sales patterns; learn ways to adjust to a changing industry environment; respond to future planning through an interactive perspective of the changing industry environment.

Coaching is the craft of today’s workplace leader. Your role as a leader is to help others succeed in their role. This is done by continually building your team’s capacity (commitment and competence) to succeed. This course will provide a proven roadmap and set of tools to effectively coach others to higher levels of commitment and competence.

For your ratepayers/consumers/members, price/cost and reliability are most important. Therefore, keeping rates as low as possible is the desired outcome of attending this final session of the Understanding the Work Order System Series. You will look at how much it costs to provide reliable power, and discuss the impact of decisions, such as completing a timesheet and using materials, on the overal

Change requires leadership. Leadership requires change. Workplace leaders are the tread on the tire when it comes to change. This workshop will provide the roadmap and set of tools to lead your team through challenging change.

In this two-part webinar, learn the power of Excel as a database. Topics include database terminology, outlining and doing data subtotals, and more. Upon successful completion of this course, you will be able to understand the requirements of a good Excel database setup, sort, filter, and organize data efficiently in several visually comprehensive ways, and work with pivot tables and pivot charts.

Understanding regulatory changes and how they may impact your industry or organization is a critical part of enterprise risk management. This course will discuss the top 10 employment law landmines and leadership accountability expectations. Some of them may be obvious; others will sneak up on you. From interviewing to termination, absences to absent-mindedness, time, money, and more.

During this session, you will learn about basic tools of the budgeting process and steps to manage the process; discuss best practices in electric utility budgeting; discover lessons learned from past budgets and the best ways to prepare for future planning needs.

Designing underground distribution differs from designing overhead distribution in terms of resiliency of the system. We will review common underground design criteria such as methods for design in underground subdivisions and commercial developments; routing of cable systems; and use of conduit, burial depth, and common errors in design. We will also address single contingency outage and overcurr

The unpredictability of intermittent leave is challenging and frustrating enough to manage without someone taking advantage of the system or abusing leave rights. Where do we draw the line between use and abuse, and what can we do about it? Join us as we explore the fuzzy line between use and abuse, and discuss the tools and strategies employers can use to curb family leave abuse.

You already know Outlook as a workhorse that you rely on throughout your busy day. But did you know that by maximizing Outlook’s functionality you may be able to view it as a racehorse that can get you to your daily finish line with greater ease, efficiency, and even fun. Neal Otto will show you hidden efficiency tools, best practices, and how to use Outlook in a simple yet strategic way.

This webinar will cover the mental disorders that fall under the protection of ADA and an interactive process you can use to determine if an employee is entitled to reasonable accommodation due to a disorder.

This half-day course is for Excel users who regularly spend too much time manipulating data into the right format before they even begin to analyze it. Get and Transform (aka Power Query) can perform repetitive data cleansing such as deleting rows and columns, merging data from various data sources, and fixing layout issues without macros or VBA.

This series is made up of three two-part webinars that provide utility-specific information for administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others. Webinars may be taken individually or as a series. By registering for all three webinars, you will receive a discount off of the total registration fee.

As distributed generation becomes ubiquitous, electric utilities must become more adept at interconnecting these sources to the distribution system. In this session, we will focus on the screening methods for smaller DG units, the impact of smart inverters, and detailed system impact studies if screening fails.

In this hands-on session, you will learn how to enroll and manage corporate and employee-owned devices using one of the most popular mobile device management (MDM) solutions available today, Microsoft Intune. This class will walk you through each step of the process while answering questions and covering common deployment scenarios. As a bonus, you will also learn how to manage cloud-based devices

During this session, you will: learn about basic tools of the budgeting process and steps to manage the process; discuss best practices in electric utility budgeting; discover lessons learned from past budgets and how to best ways to prepare for future planning needs.

This one-day virtual program is designed for mid- and upper-level managers to provide skills for maintaining open communication with and between employees during difficult and stressful conversations.