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Upcoming Events

Developing Your Department's Strategic Plan

Online

This series of four on-line virtual sessions and a final presentation session, will help utility professionals build department and work-group level strategic plans that follow the utility-level strategic...

Story Pitches That Get Results

Online

The steep decline of newspapers and other traditional forms of media has made it much more difficult to get positive (or even neutral) media coverage of your utility. Gone are the days ...

The Secrets of Effective Writing Series

Online

Do you have a great story idea about your utility, but are unsure about how to pitch it to a journalist? Want to learn tried-and-true methods for writing feature articles that are engaging...

Microsoft Office Essentials Webinar Series: Excel - Get and Transform

Online

This two-part course is for Excel users who spend too much time manipulating data into the right format before they even begin to analyze it month after month or week after ...

Seven Ways to Reach Consumers Online

Online

In a digital-first world, are your messages reaching your customers and community? Learn how to build an effective advertising strategy for the digital marketplace. We will share tips from...

Stakeholder Relations and Negotiations

Online

This four-part webinar series is comprised of the following online virtual sessions to help utility professionals build expertise in stakeholder relations and negotiations: •Utility Stakeholders...

Crafting Compelling News Releases

Online

In today’s fractured media landscape, the traditional news release has lost some of its luster and prominence. Email story pitches, social media posts, and other outreach have grown in ...

Lineworker Virtual Roundtable (Free)

Online

NWPPA is committed to providing lineworkers throughout the Greater Pacific Northwest with high-quality learning experiences that promote professional development. Lineworker ...

Effective Feature Writing Techniques

Online

It is well-known that writing in a compelling way that tells a story is much more engaging, interesting, and informative than a just-the-facts style that we often use in news releases ...

AMI Readiness and Strategy

Online

The more that organizations understand the AMI process from A to Z and align their thinking and goals, the more effectively they will be able to assess their AMI readiness and develop an ...

Leadership Skills Series: HR Basics Building a More Effective Workplace

Online

This course is for personnel who wish to obtain an overview and basic working knowledge of employment and labor laws that affect their business. On day one, attendees will cover ...

Microsoft Office Essentials Webinar Series: Excel Conditional Formatting

Online

This deep dive starts with the essentials of Excel's conditional formatting and then takes off quickly. You will learn to call out interesting data using colors, icons, or data bars. Upon...

Engineering Webinar Series: Product Review of Three-Phase Pad-Mounted Switchgear

Online

There are many different manufacturers of pad-mounted switchgear, so this webinar will explore the characteristics of different devices with summaries of capabilities and applications. This ...

Accounting and Finance Conference

Online

After a challenging year with the pandemic, we all could use a chance to get together and reconnect. Thankfully, you can do just that at NWPPA’s Accounting and Finance Conference...

Develop a Professional Telephone Image

Online

In this course, you will gain a perspective of service excellence from the customer's point of view when conducting business transactions via telephone. You will also develop skills for ...

Crafting Key Messages That Resonate

Online

The last thing you want is for you – or your general manager or project manager – to fumble and stumble through an interview with a journalist about an important project, issue...

Lineworker Virtual Roundtable (Free)

Online

NWPPA is committed to providing lineworkers throughout the Greater Pacific Northwest with high-quality learning experiences that promote professional development. Lineworker...

Staking Technician Certification Program: Basic Surveying


This three-day course is part of the comprehensive staking technician program. It will teach students the basic and advanced methods of line route surveying. This course also includes ...

Microsoft Office Essentials Webinar Series: Troubleshooting Problem Word Documents

Online

Cleaning up bad formatting can be a nightmare until you understand how Word works and what tools are available to fix these issues. You are encouraged to bring your own problem ...

Phrasing for Successful Conclusions

Online

Communicating effectively with customers can sometimes be like walking on eggshells because of the sensitive nature of some business transactions such as overdue payments or ...

Staking Technician Certificate Program: Easement Acquisition


This course is part of the Comprehensive Staking Technician Program. Experienced line designers say obtaining the right-of-way easement is the toughest part of staking. A well-designed...

Writing Pursuasively and Convincingly

Online

Our increasingly polarized society has made it much more difficult to persuade others using the written word. This requires utility communicators to work much harder to ...

AMI Implementation Planning

Online

After an AMI strategy is approved and the roadmap is developed, many planning considerations must be addressed as part of the overall process. AMI is, however, a technology that ...

Engineering Webinar Series: How to Place Capacitors on a Distribution System

Online

This webinar will discuss placing distribution capacitors to maintain an efficiently operating distribution system. Issues addressed will include defining var flows and their impact on the...

CFO & Senior Accountant Webinar Series: Balance Sheet Management

Online

Compare what is occurring in the balance sheet to budget, forecast, and adjusted for the pandemic • Estimate impacts, changes in direction, and confidently set the course for the ...

A How-To Series on Board Meetings

Online

This series is comprised of six webinars from July through August 2021. Descriptions for each webinar can be found below. Webinars can be taken individually or as an entire series; ...

AMI Post-Implementation and Looking Ahead

Online

Whew! The AMI implementation is complete, and people are either using it or considering how it will affect their daily work and responsibilities. There will inevitably be many more programs ...

Introduction to Robert's Rules

Online

Robert’s Rules of Order is the most common authority for running board meetings, yet the book is 800+ pages long and difficult to read. This interactive class distills the key points that ...

Guide Your Board to Better Decisions

Online

Discussion and decision-making are the heart of the board’s work, yet often they are challenging. This webinar gives the chair the tools, tips, and guidelines to ensure effective discussion ...

Get What You Want Using Motions

Online

Do you feel frustrated by the system of motions in Robert’s Rules of Order? Motions aren’t difficult, they’re just weird! Get the insights and tips to use motions effectively and influence the ...

Dealing with a Difficult Chair or Member

Online

Elected chairs sometimes assume that they are the “decider” and can direct the course of board meetings as they choose. What can members do when a chair has this misunderstanding? ...

Engineering Webinar Series: NESC Clearance on Poles

Online

Separation and spacing requirements for conductors on the pole are provided throughout the NESC. Often this spacing is reflected in the construction specifications. The webinar ...

Meeting Minutes in Robert’s Rules

Online

Learn the key guidelines from Robert's Rules of Order for processing meeting minutes. We will cover the four different types of minutes, the minutes approval process, the role of the ...

CFO & Senior Accountant Webinar Series: Process Improvement

Online

Understand and calculate the impact of process improvement(s) to business operations • Explain and apply process improvement techniques that will impact processes • Develop and ...

Advanced Motions Practice and Test Your Skills

Online

You’ve learned the basics of how motions and amendments work, but how do you apply those skills in practice? This interactive and entertaining advanced workshop provides...

Engineering Webinar Series: Application and Coordination of Overhead Fees

Online

Fuses are the most common overcurrent devices used on overhead power systems. This webinar will discuss the characteristics and application limitations of expulsion fuses; the concept of ...

CFO & Senior Accountant Webinar Series: Bringing Financial Value to Your Non-Financial Teammates

Online

Determine key financial information that will convert to positive financial results when understood by teammates. Practice and utilize examples for application at your utility. • Create and ...

Fraud Fundamentals for Utility Personnel

Best Western Plus Hood River Inn

This course brings out the importance of safeguarding the utility’s assets from loss or abuse by those both inside and outside of the entity’s walls, and helps identify how to prevent ...

Leadership Skills: Challenging Communications

Best Western Plus Hood River Inn

This is the second in a series of four sessions leading to a Certificate in Leadership Skills from NWPPA. The frontline leader's role in facilitating performance will be described, along with ...

Engineering Webinar Series: Multi-Circuit Design Considerations

Online

Designing a double circuit line is similar to designing a single circuit with an added degree of complexity. This webinar discusses the challenges of designing a double circuit line, including...

Staking Technician Certification: NESC and Utility Specifications

Skamania Lodge

This three-day course is part of the Staking Technician Program. The NESC establishes the rules used in the design and maintenance of power systems. This course provides staking...

CFO & Senior Accountant Webinar Series: Actual to Proposed Subsidiary Business Plans

Online

Recognize and analyze financial considerations of diversifying and leveraging your electric business • Create business plans to reflect before, during, and after financial scenarios ...

Staking Technician Certification: Obtaining Permits

Skamania Lodge

This one-and-a-half-day course is part of the Staking Technician Program. Today, property owners are more reluctant to give right-of-way easements for overhead or underground ...

Engineering Webinar Series: Methods for Improving Reliability

Online

Reliability, expressed as SAIDI, SAIFI, and CAIDI, is used to help compare the reliability of a system from year to year as well as comparison to other utilities. The webinar will explain the indices...

CFO & Senior Accountant Webinar Series: Financial Work Plan Management

Online

Review completed projects, projected new services compared to actual, and cost analysis • Explain difference between plan and actual, reasons for changes, and future planning ...

Engineering Webinar Series: Motor Starting

Online

Mitigation of power quality issues due to motor starting on the power system can be one of the most difficult challenges faced by electric utility personnel. This course discusses how to prepare...