Who Should Attend:
Anyone who wants to increase their communication skills to be more effective working with both internal and external customers.
Related Events:
Communication Tune Up Webinar Series: All Three Webinars, July 12-August 9, 2022
Webinar Overview:
This webinar provides a solid foundation for effective workplace communication by focusing first on interpersonal communication. You will learn the importance of active listening, understand the impact of nonverbal communication, apply questioning techniques to promote better understanding, and present messages efficiently and effectively – all while focusing on closing the communication feedback loop. Additionally, you will increase self-awareness and learn how to observe communication styles in order to more successfully build interpersonal communication skills.
Webinar Recordings:
Webinar recordings can be made available to registrants who are unable to attend live.
Webinar Instructor:
Carolina Selva, CS
Webinar Schedule:
The webinar will be held from 2-3:30p.m. PST. Attendees will be admitted 15 minutes before the webinar begins.
How to Participate:
Instructions will be emailed to attendees within 12 hours of the webinar and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.
Webinar Fees:
Individual Attendee Registration:
Please visit Communication Tune-up Webinar Series: All Three Webinars to register for the complete series and receive the discounted rate.)
Cancellation Policy:
Cancellations are accepted with a full refund as follows:
For webinars and virtual classes, if the request is made at least five days prior to the course, then 100% of the registration fee will be refunded.
For in-person events, the following fee structure applies: cancellation at least 30 days prior to the event, full refund; within 15-29 days, $100 fee; and within 1-14 days or no show, 100% of the registration fee. When possible, please send a substitute instead of canceling because NWPPA does not charge a fee for substitutions.