Note:

Online registration is currently closed, but spaces are still available. If you would like to attend this event, please call NWPPA at 360-254-0109, and our staff will be happy to help you.

Who Should Attend:

Administrative assistants, executive assistants, or employees in administrative or service-oriented roles.

Related Courses:

This is part of the four-day Administrative Professional Certificate Level 2.

Administrative Professional Certificate Level 2: All Four Days (Includes discount), March 19-22, 2019

Administrative Professional Certificate Level 2: Day 1 – Critical-Thinking and Decision-Making Skills, March 19, 2019

Administrative Professional Certificate Level 2: Day 2 – Positive Assertiveness, March 20, 2019

Administrative Professional Certificate Level 2: Day 4 – Personal Strategies for Navigating Change, March 22, 2019

Course Overview:

Few would argue that life and work are hard enough without the complications surrounding self-defeating emotions, behaviors, and habits. The multiple forces that bear down on us every day can eventually take their toll; no wonder people often feel anxious, resentful, taken advantage of, and even trapped. This one-day class is intended to help participants understand how to stay focused on their goals—whether work or personal—while ups and downs occur around them. Participants will gain insight into developing personal flexibility to deal with uncertainty and to find meaning in what they are doing. This seminar will focus on the important personal skill of self-control and self-determination. Participants will learn to recognize their personal stressors and to deal with stress. Over the course of the day, the class will learn how to make better choices at work and elsewhere, how to practice self-discipline, and how to prioritize. In addition, others issues to be covered include:

• What stress is and when it occurs
• The toll stress takes on physical and mental health
• Identifying vulnerability to stress
• Developing skills to respond to stressors, including organizational and time management skills such as establishing goals, analyzing how time is spent, controlling interruptions, improving meetings, and conquering procrastination

Course Instructor:

Debra Ballard, Continuum Education + Training

Course Schedule:

Registration will begin at 8 a.m., and the class will run from 8:30 a.m. to 4:30 p.m. Lunch, along with morning and afternoon breaks, will be provided.

Course Location & Hotel Information:

Hampton Inn & Suites
495 S. Capitol Boulevard
Boise, ID 83702
(208) 331-1900

Room rate: $134 for a single/double

Please book your room as soon as possible, but no later than February 25, 2019, to secure this rate. Mention that you are coming in with the NWPPA group when booking your reservation, or book online using this booking link to receive the discounted rate.

Complimentary shuttle service is available to and from the Boise Airport beginning at 4:15 a.m. until the last flight of the evening. Please contact the front desk for details or for pick up.

Course Fees:

Cancellation Policy:

Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.

Continuing Hours:

This course qualifies for six continuing hours. Certificates are issued upon full completion of the course.