Event Profile

90-Day Plan for Key Account Management Certification

October 24 — 25, 2023
Springhill Suites by Marriott Bend

Who Should Attend:

Key account managers or anyone developing a key accounts program.

Course Overview:

In this course, you will discover how to leverage your utility’s resources effectively to create value for your most impactful customers. Whether you are starting or relaunching a key accounts program, this training will guide you in creating a clear 90-day plan with actionable steps to jumpstart and maintain an effective program. Providing this support will create more positive working relationships with your key accounts and set the foundation for your utility to become their trusted energy partner.

Course Instructor:

Erick Rheam, Team Rheam Productions

Course Schedule:

Registration will begin at 8 a.m. Pacific Time on day one, and the class will run from 8:30 a.m. to 4 p.m. on both days. Lunch, as well as morning and afternoon breaks, will be provided.

Course Location:

551 SW Industrial Way
Bend, OR 97702
(541) 382-5075
Room Rate: $179
Please book your room as soon as possible, but no later than Sept. 25, 2023, to secure this room rate.

Course Fees:

Utility Member Early Bird (ends 9/25/2023): $1,070
Utility Member Standard: $1,145

Associate Member Early Bird (ends 9/25/2023): $1,605
Associate Member Standard: $1,680

Non-Member Early Bird (ends 9/25/2023): $2,140
Non-Member Standard: $2,215


Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.

Cancellation Policies:

For webinarsvirtual classes, and section meetings: cancellation at least five days prior to the event, full refund; within 1-4 days or no show, 100% of the registration fee. 

For in-person events: cancellation at least 30 days prior to the event, full refund; within 15-29 days, $100 fee; and within 1-14 days or no show, 100% of the registration fee.  When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions. To request a refund, please contact registration@nwppa.org or (360) 254-0109.

Continuing Hours:

This course qualifies for 16 continuing hours. Certificates are issued upon full completion of the course.

For More Information:

To find out more about this event, or to learn about other events, view the Training and Event Catalog.