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Communication Tune-Up Series: Cross-Generational and Cross-Cultural Communication
Date(s):
April 30, 2025
Venue:Online
Description:Who Should Attend:
Anyone who wants to increase communication skills to be more effective working customers and others.
Overview:
Communication gaps in the workplace can often be attributed to cultural or generational differences. To address these gaps, this 90-minute webinar will heighten your awareness of how cultural and generational factors influence interactions. You will come away with an appreciation of how individual lenses come into play, and you will build a flexible communication approach that can improve the effectiveness of any interaction.
Schedule:
The webinar will be held 2-3:30 p.m. Pacific Time. Attendees will be admitted 15 minutes before the webinar begins.
Recordings:
Webinar recordings can be made available to registrants who are unable to attend live.
Instructor:
Carolina Selva, Owner, CS
How to Participate:
Instructions will be emailed to attendees within 12 hours of the webinar, and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections. This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.
Fees:
Utility Member Rate: $90
Associate Member Rate: $135 Non-Member Rate: $180
Canadian utility members, please contact registration@nwppa.org for pricing and to register. Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.
Cancellation Policy:
For webinars, cancellation at least five days prior to the event will receive a full refund. Cancellations within 1-4 days or no-shows will forfeit 100% of the registration fee.
When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions. To request a refund, please contact registration@nwppa.org or (360) 254-0109.
Continuing Hours:
This course qualifies for 1.5 continuing hours. Certificates are issued upon full completion of the course.
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For More Information:
To find out more about this event, or to learn about other events, view the Training and Event Catalog. |
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