Event Profile

Communications Panel Discussion: Engaging Members During the Pandemic

September 16, 2020


Thank you for your interest in this event. Registration for this webinar is now closed. For questions or to learn about future opportunities please contact Roy Cevallos at (360) 816-1446 or roy@nwppa.org.

Who Should Attend:

Communicators who want to learn how other utilities are engaging their customers during the pandemic.

Related Events:

Northwest Communications & Energy Innovations Conference, September 22-24, 2020

Webinar Overview:

The COVID-19 pandemic has disrupted all aspects of the public utility ecosystem, and communications is no exception. For example, not having in-person annual meetings or member appreciation days can interfere with the strong connections that utilities have with their members. However, communicators are resilient and resourceful! Register for this free interactive event to hear what your colleagues at other NWPPA member utilities are doing to creatively engage their customers. Join the discussion, learn what your peers are doing, and share your accomplishments and challenges.

Moderated by Joel Myer, formerly of Mason PUD 3, the panel will discuss engagement opportunities and share what has worked (or not worked) for their utilities. The panel includes Theresa Phillips from Lassen Municipal Utility District, Melissa Greenwood from Ravalli Electric Cooperative, Neil Neroutsos from Chelan County PUD, and Julee Cunningham from Snohomish County PUD. Attendees will have an opportunity to ask questions and are encouraged to share their insights as well.

Webinar Schedule:

The webinar will be held from 10:30 a.m. to noon Pacific Time. Attendees will be admitted 15 minutes before the webinar begins. Recordings will be made available to attendees after the webinar.

How to Participate:

Instructions will be emailed to attendees 12 hours before the webinar and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.

This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.

Webinar Fees:


For More Information:

To find out more about this event, or to learn about other events, view the Training and Event Catalog.