Note:

This event has been cancelled. For questions or to find out about future training opportunities, please contact Taryn Johnson at 360-816-1446 or taryn@nwppa.org.

Who Should Attend:

Utility professionals tasked with developing, leading, contributing, and/or maintaining a key accounts or business support program. This series will also benefit utility and community leaders interested in starting or upgrading a key accounts or business community support program.

Related Events:

Key Accounts Workshop: Both Sessions, July 24-25 and August 14-15, 2019 (includes discount)

Key Accounts Workshop Session 2: Tools and Methodology to Create a Customer Action Plan, August 14-15, 2019

Course Overview:

This is a two-part session leading to a Credential in Key Accounts from NWPPA. By registering for all four days, you will receive a discount off the total registration fee.

Communities thrive on business and commerce. The common thread in strong communities is the relationships forged with local businesses and the partnerships that help them thrive. One key partnership is the locally owned and operated utility. Public power is the secret ingredient that adds tremendous value to a business community, which is why a solid and principle-driven key accounts program is critical to ensure long-term success. In this multi-day workshop, we explore the imperatives of a successful program, discuss how to launch a successful program, and discuss your specific issues and obstacles as well as how to overcome them.

Course Objectives:

• Building the foundation: how to develop and maintain key account support teams, gain buy in, and start the process of building or retooling a current program
• Launching the program: finalizing the development phase and properly launching the program to the utility, to the leadership, and the business community.

Course Instructor:

Erick Rheam, Vice President - Business Development, Automated Energy

Course Schedule:

Registration will begin at 8 a.m. on the first day, and the class will run from 8:30 a.m. to 4:30 p.m. on both days. Lunch, as well as morning and afternoon breaks, will be provided.

Course Location and Hotel Information:

Hotel Murano
1320 Broadway Plaza
Tacoma, WA 98402
877-986-8083

Room rate: $149 for a single/double

Please book your room as soon as possible, but no later than June 25, 2019, to secure this rate. Mention that you would like the NWPPA Key Accounts Part 1 rate when booking your reservation. Or use the following link to book online: https://gc.synxis.com/rez.aspx?Hotel=76784&Chain=21650&arrive=7/23/2019&depart=7/25/2019&adult=1&child=0&group=NWPPAP1

Course Fees:

Cancellation Policy:

Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.

Continuing Hours:

This course qualifies for 12 continuing hours. Certificates are issued upon full completion of the course.