Note:

This event has been cancelled. For questions or to find out about future training opportunities, please contact Jenny Keesey at 360-816-1458 or jenny@nwppa.org.

Who Should Attend:

Administrative assistants, executive assistants, and employees in administrative or service-oriented roles.

Related Courses:

Administrative Professional Certificate Level 1: All Four Days (includes discount), October 29-November 1, 2019

Administrative Professional Certificate Level 1: Day 1 - Business Communication Skills, October 29, 2019

Administrative Professional Certificate Level 1: Day 2 – Resolving Conflict in the Workplace, October 30, 2019

Administrative Professional Certificate Level 1: Day 3 – Understanding the Basics of Electricity, October 31, 2019

Course Overview:

This is part of a four-day series of classes leading to an Administrative Professional Certificate, Level 1. By registering for all four classes, you will receive a discount off the total registration fee.

Course Objectives:

This one-day course is designed specifically to help increase cooperation and productivity among those with administrative responsibilities. Topics covered include the bases of organizational power and how to effectively use each to accomplish challenging tasks and meet critical deadlines. Each person will take a personal leadership assessment inventory. Topics to be covered include:

• Understanding the bases of power and influence
• Levels of professional independence
• Principles of “followership”
• The SELF Evaluation: working with internal and external customers

Course Instructor:

Debra Ballard, Continuum Education + Training

Course Schedule:

Registration will begin at 8 a.m., and the class will run from 8:30 a.m. to 4:30 p.m. Lunch, along with morning and afternoon breaks, will be provided.

Course Location & Hotel Information:

Captain Cook Hotel
939 W. 5th Avenue
Anchorage AK, 99501
(800) 843-1950

Room rate: $145 for a single/double

Please book your room as soon as possible, but no later than September 28, 2019, to secure this rate. Mention that you are coming in with the NWPPA group when booking your reservation. 

Course Fees:

Cancellation Policy:

Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.

Continuing Hours:

This course qualifies for six continuing hours. Certificates are issued upon full completion of the course.