Who Should Attend

Hiring managers, human resource professionals, and team leaders.

Overview

Effective feedback—it's the “secret skill” most managers wish they could get their hands on. Too often, the manager and employee are speaking two different languages when it comes to perspectives on performance. This session will teach leaders how to have productive conversations that address the root cause of performance issues and provide feedback that creates progress.

Objectives

• Clarify the connection between expectations and feedback.
• Understand the psychology that occurs when constructive feedback is received.
• Discover a template that guides a feedback conversation toward a shared understanding.

Recordings

Webinar recordings will be made available to registrants who are unable to attend live. 

Instructor

Schedule

The webinar will be held 1-3 p.m. Pacific Time. Attendees will be admitted 15 minutes before the webinar begins.

How to Participate

Instructions will be emailed to attendees 24 hours before the webinar, and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for your phone and internet connections.

This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately. 

Registration Fees

• Utility Member Standard: $200
• Associate Member Standard: $300
• Non-Member Standard: $400

Cancellation Policy

For webinars, virtual classes, and section meetings: cancellations at least five days prior to the event will receive a full refund; within 1-4 days or no show, the charge will be 100% of the registration fee.

When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions. To request a refund, please contact us at registration@nwppa.org or (360) 254-0109. 

Continuing Hours

• This course qualifies for 2 Continuing Hours.