Overview
The Foreman Leadership Certificate Program is a highly interactive program designed to support the development of skills needed to lead operations crews in the electric utility industry. Inside and outside activities reinforce learning and provide opportunities to practice and develop skills. The activities will also keep you engaged and energized during the long program days. The program consists of two two-and-a-half-day sessions; the sessions should be taken in order.
What do others need from me as a leader?
On the first day, you will share your experiences since the last session, get acquainted with colleagues in small groups, and relate some of your own experiences back to the entire class. An outdoor activity will help recap the key factors and values needed to be a successful foreman. The rest of the day will focus on communication and developing skills to listen, understand, and respond to the intended message. A tailboard activity will use all the skills learned during day one.
The second day continues with the communication theme, using a mini communications assessment tool. The focus will be on the larger utility and communicating up and with community members and/or internal customers. A talk with a local utility leader will bring a real-life touch to this topic. Scenarios and activities will be included to support learning. How you make decisions, and take action, is impacted by the situation. A mini module on leading, based on the situation and the needs of the team member, will be introduced here. This will include an activity that will vary based on location. Be prepared to go outside!
The third day will focus on decision-making, change, and working with different generations in the workforce. The industry is evolving so quickly that recognizing the stress that comes from change and having some tools to manage it is key. We will recap the entire program and ensure you clarify a tool you can use immediately.
“People learn nothing when they’re asleep, and very little when they’re bored." —John Cleese