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Administrative Professional Series: Optimizing Performance in Challenging Times and Situations - All Three Webinars

Online

This is a six-part series of classes which provides utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective ...

Administrative Professionals Series: Positive Assertiveness in the Workplace

Online

Administrative professionals are in a position to communicate on behalf of their bosses and to communicate information to their bosses that is necessary for good decision ...

Influencing Others: Mastering Human Dynamics

Online

This interactive six-part course covers how influence is impacted by the key elements of human dynamics, including how we display our emotions and intent through...

Microsoft Office Essentials Webinar Series: Word for Contracts, Procedures, and Manuals

Online

Develop a mastery of your Word documents in this two-part series. Upon successful completion of this course, students will be able to: Use advanced selection techniques...

Administrative Professionals Series: Managing Time, Change, and Stress

Online

In today’s workplace, employees are experiencing tremendous challenges that pull them in many directions all at once. There are tremendous changes underway in ...

Engineering Webinar Series: Storm Hardening – Best Practices

Online

The industry is moving from reliability to resiliency where resiliency defines how quickly a system recovers from a major event. Although storm hardening of the entire system ...

Microsoft Office Essentials Webinar Series: Troubleshooting Problem Word Documents

Online

Cleaning up bad formatting can be a nightmare until you understand how Word works and what tools are available to fix these issues. Participants are encouraged to ...

Administrative Professionals Series: Resolving Conflict in the Workplace

Online

Collaboration among co-workers to meet the organization’s goals has never been more important. Organizations are expecting employees at all levels to work together...

Lineworker Virtual Roundtable

Online

NWPPA is committed to providing lineworkers throughout the Greater Pacific Northwest with high-quality learning experiences that promote professional development....

Drone Workshop Webinar Series: Importance of Training - Keeping Current and Compliant

Online

Through this monthly series of presentations, leading experts will discuss the use of drones and the value they can add to your organization today. There is no need to...

Handling High Bill Inquiries

Online

High bills are the number one concern or complaint of all utility customers. As a result, when consumers come calling with these concerns, it is the biggest opportunity that...

Leadership Skills Series: HR Basics and Building a More Effective Workplace

Online

This course is for personnel who wish to obtain an overview and basic working knowledge of employment and labor laws that affect their business. ...

Advanced Exploitation Security Training

Online

During this three-day session, participants will work in a hands-on virtual environment that simulates a real-world network to learn the following:...