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Leadership Skills Series: SLII Experience and Work Styles - CANCELLED

Lodge at Whitefish Lake

This is part of the Leadership Skills Series Program. The SLII Experience is recognized as both a business language and a framework for employee development that transcends ...

Social Media Issues in the Workplace

Online

Social media policies should cover a lot more than simply saying employees shouldn't visit inappropriate websites. Does your utility have a social media policy? Are ...


Administrative Professional Series: Maintaining Positive Working Relationships - RESCHEDULED

DoubleTree Hotel Missoula Edgewater

Administrative Professionals represent themselves, their bosses and their organizations. To achieve the goals of the organization, positive working relationships between ...


Administrative Professional Series: What Every Professional Needs to Know - All Three Days - RESCHEDULED

DoubleTree Hotel Missoula Edgewater

This is a three-day series of classes that provides utility-specific information directed toward administrative assistants and executive secretaries who want to become more ...

Lineworker Skills Series: AC Transformers, Advanced Theory, and Practical Application - CANCELLED

Courtyard by Marriott Richland

This advanced two-day class provides attendees with a journeyman lineman's view of AC transformers. The curriculum includes a combination of electrical theory and hands-on practice. The overall...

Administrative Professional Series: Business Communications Across Platforms - RESCHEDULED

DoubleTree Hotel Missoula Edgewater

This one-day course will cover the varied aspects of communication that Admins use daily in their business environment. Topics include effectiveness in listening, ...

Labor Negotiations Webinar Series: Negotiations from Start to Finish

Online

his three-part webinar series will cover three key areas of negotiations: preparation; use of the three dynamics of time, information, and power (there are over 30 of these);...

Labor Negotiations Webinar Series: Preparing for Success

Online

This is the first webinar in a three-part webinar series that will cover three key areas of negotiations: preparation; use of the three dynamics of time, information and power ...


Administrative Professionals Series: Understanding the Utility Business - RESCHEDULED

DoubleTree Hotel Missoula Edgewater

ALL utility employees regardless of position or responsibility need to understand their chosen business. The more they understand the complexity of the electric ...

Lineworker Skills Series: AC System Troubleshooting - CANCELLED

Courtyard by Marriott Richland

The course will cover troubleshooting problems and what to look for in single-phase problems; how to fix three-phase problems from wrong voltages and how they occur, to giving ...

3 C's Conference: Customer Service, Credit, and Collections - CANCELLED

Crowne Plaza Seattle Downtown

Save the date!...

Engineering Webinar Series: Conservation Potential Assessments

Online

On national, regional, and local levels, energy conservation, or energy efficiency, is viewed as a reliable, low risk, and high return energy resource. A conservation potential ...

Project Planning, Organization, and Execution - CANCELLED


The ability to create and lead successful projects is no longer left solely to professional project managers. These skills are now required by the vast majority of positions as ...


Labor Negotiations Webinar Series: Negotiations Boot Camp

Online

This is the second webinar in a three-part webinar series that will cover three key areas of negotiations: preparation; use of the three dynamics of time, information and power ...

Lineworker Virtual Roundtable

Online

NWPPA is committed to providing lineworkers throughout the Greater Pacific Northwest with high-quality learning experiences that promote professional development....

CFO & Senior Accountant Webinar Series: Capital & Long-Term Planning

Online

There are many competing demands challenging how our utility could and should spend money each year on general plant investments and long-term asset investments....

Microsoft Office Essentials Webinar Series: Excel Conditional Formatting

Online

This deep dive starts with the essentials of Excel's conditional formatting and then takes off quickly. You will learn to call out interesting data using colors, icons, or data...

The Finance and Accounting Impact of Strategic Planning - CANCELLED


This one-and-a half day course has been designed by Teri Wallis to build a bridge between the approval of a strategic plan and the implementation and execution ...

Drone Workshop Webinar Series: LiDAR Mapping with Drones

Online

Through this monthly series of presentations, leading experts will discuss the use of drones and the value they can add to your organization today. There is no need to...

Labor Negotiations Webinar Series: Closing the Deal

Online

This is the last webinar in a three-part webinar series that will cover three key areas of negotiations: preparation; use of the three dynamics of time, information and power ...

Leadership Skills Series: Challenging Communications - CANCELLED


The front-line leader's role in facilitating performance will be described, along with ways of dealing with challenges such as denial and reluctance to accept accountability. ...

Leadership Skills Series: SLII Experience and Work Styles

Online

The class is segmented into six 90-minute sessions over two days (three sessions per day). Prior to the workshop: The facilitator will make connection ...

Using Empathy to Support Emotional Customers

Online

Increasingly, utility customer service employees are faced with difficult conversations, often with emotional customers. Learn how to effectively manage intense emotional...

Utility Warehousing from A to Z - CANCELLED

Confluence Technology Center

This first day course is designed to provide individuals with a thorough overview of the logistics and warehousing functions. The course will also address the physical and documentation ...

Microsoft Office Essentials Webinar Series: Excel Database/List Management

Online

In this two-part series, learn the power of Excel as a database. Topics include database terminology, outlining and doing data subtotals, and more. Upon successful completion...

Privacy Issues in the Workplace

Online

Although privacy is a dynamic issue of growing concern in essentially every modern workplace, there is still no single comprehensive law governing workplace privacy...

Labor and Employee Relations Group Member Meeting - CANCELLED

Enzian Inn

Join your peers at this member meeting where labor relations leaders share their experiences, recommendations, and lessons learned about key labor relations and human ...

Managerial Accounting with Key Ratios

Online

The financial statements of your utility are the starting point of learning managerial techniques and using ratios. Looking back at the historical accounting of your system ...

Staking Technician Certification Program: Basic Surveying - CANCELLED


This three-day course is part of the comprehensive staking technician program. It will teach students the basic and advanced methods of line route surveying. This course also includes ...

Foreman Leadership Certificate Program Part 1 - CANCELLED

Anchorage Hilton

The electric utility industry of the 22nd century will look much different than it does today. With the changes in workforce and new technology comes the need for new technical...

Understanding Collections and Disconnections - CANCELLED

Anchorage Hilton

The utility must have a consistent cash flow to accomplish its work plan in an effective and efficient manner. This class provides an overview of business ...

Labor Relations Webinar Series: All Three Webinars

Online

This is a series of three webinars on labor relations issues. You can take each webinar separately or register for all three as a package at a discounted rate....

Labor Relations Webinar Series: Employee and Labor Relations Basics

Online

Whether you’re brand new to working with a union contract or you've learned from hard knocks, this reality-based entertaining presentation can meet your needs...

Staking Technician Certification Program: Easement Acquisition - CANCELLED


This course is part of the Comprehensive Staking Technician Program. Experienced line designers say obtaining the right-of-way easement is the toughest part of staking. A well-designed power...

Engineering Webinar Series: Reducing Animal-Caused Outages

Online

Since animals cause many outages, it is often easy to blame an unknown outage on a squirrel. Many different products are on the market to help reduce animal caused outages ...

Labor Relations Webinar Series: Just Cause and Due Process

Online

Disciplining an employee is bad enough, so don’t make it worse by treating the employee unfairly. Regardless of your motives, that is exactly what can happen...

Microsoft Office Essentials Webinar Series: Microsoft Planner

Online

Are you looking for a tool that will help you with agile projects? Microsoft Planner can help! In this hands-on course, you will earn how to utilize Microsoft Planner to create ...

Labor Relations Webinar Series: Grievance Processing

Online

Most people are not especially fond of grievance meetings and view it more as an unnecessary burden to be tolerated than an opportunity for relationship building ...

Electric Utility Business Fundamentals - CANCELLED

Captain Cook Hotel

There are many interesting roles and opportunities in today’s electric utility. With the changes in energy sources, community needs, legislative impact and consumer requirements...

Drone Workshop Webinar Series: Procedures, Products, and Maintenance - UAV Systems Protection

Online

Through this monthly series of presentations, leading experts will discuss the use of drones and the value they can add to your organization today. There is no need to...

Leadership Skills Series: Supervising Union Employees - CANCELLED


The MARC Union-Labor Relations program increases the skills and confidence of front line supervisors to serve as management's front line representatives in dealing with employees...

Microsoft Office Essentials Webinar Series: Word for Contracts, Procedures, and Manuals

Online

Develop a mastery of your Word documents in this two-part series. Upon successful completion of this course, students will be able to: Use advanced selection techniques...

Administrative Professional Series: Optimizing Performance in Challenging Times and Situations - All Three Days

Hotel Theodore

This is a three-day series of classes that provides utility-specific information for administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others....

Administrative Professionals Series Day One: Positive Assertiveness in the Workplace

Hotel Theodore

Administrative Professionals are in a position to communicate on behalf of their bosses and to communicate information to their bosses that is necessary for good decision ...

Crucial Conversations

Captain Cook Hotel

Whenever you’re not getting the results you’re looking for, it’s likely that a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow ...

Engineering Webinar Series: Storm Hardening – Best Practices

Online

The industry is moving from reliability to resiliency where resiliency defines how quickly a system recovers from a major event. Although storm hardening of the entire system ...

Foreman Leadership Certificate Program Part 2 - CANCELLED

Captain Cook Hotel

Being in charge is just not enough. As crew leaders, foremen must build the skills to interact well with other teammates across all functions, work with the public, and...

Microsoft Office Essentials Webinar Series: Troubleshooting Problem Word Documents

Online

Cleaning up bad formatting can be a nightmare until you understand how Word works and what tools are available to fix these issues. Participants are encouraged to ...

Accounting, Finance, and RUS/FERC Accounting Fundamentals for Utility Personnel - CANCELLED

Hotel Theodore

This one-and-a-half-day course will take you through the fundamentals of FERC (RUS) accounting and provide practical examples you can use in your utility. Employees will ...

Administrative Professional Series Day Two: Managing Time, Change, and Stress

Hotel Theodore

In today’s workplace, employees are experiencing tremendous challenges that pull them in many directions all at once. There are tremendous changes underway in ...

Lineworker Virtual Roundtable

Online

NWPPA is committed to providing lineworkers throughout the Greater Pacific Northwest with high-quality learning experiences that promote professional development....

Adminstrative Professional Series Day Three: Resolving Conflict in the Workplace

Hotel Theodore

Collaboration among co-workers to meet the organization’s goals has never been more important. Organizations are expecting employees at all levels to work together...

Drone Workshop Webinar Series: Importance of Training - Keeping Current and Compliant

Online

Through this monthly series of presentations, leading experts will discuss the use of drones and the value they can add to your organization today. There is no need to...

Leadership Skills Series: HR Basics and Building a More Effective Workplace

Online

This course is for personnel who wish to obtain an overview and basic working knowledge of employment and labor laws that affect their business. ...

Lineworker Virtual Roundtable

Online

NWPPA is committed to providing lineworkers throughout the Greater Pacific Northwest with high-quality learning experiences that promote professional development. ...

Advanced Exploitation Security Training

Online

During this three-day session, participants will work in a hands-on virtual environment that simulates a real-world network to learn the following:...