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Want to understand the work order process (one that runs smoothly!) and the components within the process? Then this is the webinar series for you! Gain the knowledge and confidence to execute your day-to-day work more efficiently and effectively. Come learn more about the largest investment your utility makes and how your process (and maybe even relationships with co-workers) can be at their best

During this session, you will correlate historical financial results to the current rate structure; plan for future needs of the utility and understand the impact to rates; establish a plan and reporting mechanism to align stakeholders with a plan and needs assessment to the appropriate rate support needed.

Reliability is becoming more important in today’s electronic dependent environment, and animal-caused outages is one area where the utility can improve distribution reliability. We will discuss mitigation for outages caused by animals, such as squirrels and birds, and also talk about substation protection.

Companies need to understand why employees stay and why they leave, especially in a tight labor market. In this course, employee engagement—what it means and why it matters—will be at the heart of the discussion. We will assess this as the primary motivator for employees, and cover what has changed in recent years, including increased attrition and quiet quitting. We will also link leadership styl

Materials are a required component to the building of assemblies and maintenance of the distribution system. They flow from the warehouse to the field and become assets/continuing property records of the utility. Having a solid system to track materials is critical for every utility. From ordering, warehousing, using items on the system, to challenges with salvaging materials, come learn the many

During this course, we will discuss how recruiting is everyone’s role. Discussion will center on how you can describe your organization as a great place to work and what you can do to increase recruiting success. Topics will include recruiting strategies, hiring more effectively in a tight labor market, and promoting your organization so it stands out among other employers. This course will provid

To mitigate the risks of wildfires caused by the electric distribution system, many utilities are fire hardening their systems. We will discuss the electric distribution system components and line equipment and their potential risk for wildfires. We will also review changes in standards for the construction and maintenance of the distribution grid to reduce the risks of wildfires.

In this two-part webinar, you will learn required skills to work in Excel. Upon successful completion of this course, you will be able to understand Excel basic uses and terminology, efficiently enter and manipulate data, manage spreadsheet layout, cell formats, and tabs, and set up a sheet for printing.

This course will focus on well-designed training and development that gives employees tools they need to be successful. This in turn increases employee engagement, and ultimately, employee retention. We will explore ways managers can support and reinforce training and discuss how managers can help employees create a career plan to support employee growth and fulfillment. Finally, we will cover...

During this session, you will understand variable expenses and their trends; correlate performance measures to financial outcomes; scale the budget to support strategic and financial goals of the utility; analyze past performance; plan and adjust for future performance.

Materials are a required component of building assemblies and maintaining the distribution system. They flow from the warehouse to the field and become assets/continuing property records of the utility. Having a solid system to track materials is critical for every utility. From ordering, warehousing, using items on the system, to challenges with salvaging materials, come learn the many details ab

This is a three-part series of classes that provides utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others. By registering for all three classes, you will receive a discount off the total registration fee.

This is the first of a three-part series of webinars that provides utility-specific information directed toward administrative assistants and executive secretaries who want to become

This is the second of a three-part series of webinars that provides utility-specific information directed toward administrative assistants and executive secretaries who want to become

This is the third in the three-part series of webinars that provides utility-specific information directed toward administrative assistants and executive secretaries who want to become

There are many differences among people in the workplace, including, but not limited to, generation, personality type, learning style, culture, political leanings, and race/ethnicity. This course will help managers acknowledge and leverage these differences in the workplace, focusing on the traits and competencies of inclusive leaders. This session will also focus on identifying employee different

Three-phase, pad-mounted transformers can be expensive items for an electric utility so it is important to understand the industry standards that apply to them, as well as many of the different options available in the marketplace. We will also review the specification and application of these units.

Learn the fundamentals of using Excel to perform calculations and create charts. Upon successful completion of this two-part course, you will be able to understand advantages of using Excel to perform calculations, use different methods to perform calculations using numbers, dates, and times, display and read existing formulas, and create dynamic charts for effective visual data presentation.

Even when a utility has a high retention rate, there will always be some staff turnover. During this course, you will work on ways an organization can improve knowledge retention. You will also assess knowledge retention vulnerabilities and brainstorm knowledge retention strategies. With respect to knowledge transfer, the instructor will help all participants differentiate between knowledge transf

Learn how to be financially prepared for a FEMA event from big-picture considerations to specific details. During this session, you will learn how to be financially prepared for a FEMA event from big-picture considerations to specific details; discuss key financial considerations in the navigation of a FEMA event; establish best practices to support emergency operations plans from a financial pers

Whether your utility uses a traditional special equipment system, has inventoried special equipment, or has a combination thereof, this session will provide a clear explanation of the installation and maintenance of these items on the distribution system. You will learn what special equipment information needs to be tracked, how it is used in the billing system, and why there may be questions aske

Many power quality issues stem from harmonics often introduced on the power system from inverters, VFD, and other devices. Attend this session to learn about harmonics, IEEE 519, and how to use a k factor in specifying transformers subject to high harmonic connections.

During this session, you will learn about and consider the volume and importance of the various components of financial information at the utility; build credibility through organizing, validating, navigating, and reconciling data; and learn what to report to whom and when; gain perspective about interactive reporting

In this course, you will learn about the interaction of assemblies using materials from the warehouse through unitizing them to assets/continuing property records. Utilizing baseline assembly concepts, you will discuss standard costs, updating assemblies/specifications, and ultimately having a system where the materials desired and needed for a job get to the jobsite and are used.

The purpose of distribution lines is to move energy from one place to another through conductors; the key to reliable, safe, and efficient design is having a good working knowledge of overhead conductors. Therefore, we will address electrical and mechanical properties of primary overhead conductors.

During this session, you will: understand the impact of seasonality, the weather, the economy, energy efficiency, and other influences on your utility’s sales patterns; learn ways to adjust to a changing industry environment; respond to future planning through an interactive perspective of the changing industry environment.

For your ratepayers/consumers/members, price/cost and reliability are most important. Therefore, keeping rates as low as possible is the desired outcome of attending this final session of the Understanding the Work Order System Series. You will look at how much it costs to provide reliable power, and discuss the impact of decisions, such as completing a timesheet and using materials, on the overal

In this two-part webinar, learn the power of Excel as a database. Topics include database terminology, outlining and doing data subtotals, and more. Upon successful completion of this course, you will be able to understand the requirements of a good Excel database setup, sort, filter, and organize data efficiently in several visually comprehensive ways, and work with pivot tables and pivot charts.

During this session, you will learn about basic tools of the budgeting process and steps to manage the process; discuss best practices in electric utility budgeting; discover lessons learned from past budgets and the best ways to prepare for future planning needs.

Designing underground distribution differs from designing overhead distribution in terms of resiliency of the system. We will review common underground design criteria such as methods for design in underground subdivisions and commercial developments; routing of cable systems; and use of conduit, burial depth, and common errors in design. We will also address single contingency outage and overcurr

You already know Outlook as a workhorse that you rely on throughout your busy day. But did you know that by maximizing Outlook’s functionality you may be able to view it as a racehorse that can get you to your daily finish line with greater ease, efficiency, and even fun. Neal Otto will show you hidden efficiency tools, best practices, and how to use Outlook in a simple yet strategic way.

This half-day course is for Excel users who regularly spend too much time manipulating data into the right format before they even begin to analyze it. Get and Transform (aka Power Query) can perform repetitive data cleansing such as deleting rows and columns, merging data from various data sources, and fixing layout issues without macros or VBA.

As distributed generation becomes ubiquitous, electric utilities must become more adept at interconnecting these sources to the distribution system. In this session, we will focus on the screening methods for smaller DG units, the impact of smart inverters, and detailed system impact studies if screening fails.

During this session, you will: learn about basic tools of the budgeting process and steps to manage the process; discuss best practices in electric utility budgeting; discover lessons learned from past budgets and how to best ways to prepare for future planning needs.