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Easy Tools to Implement Enterprise Risk Management - CANCELLED

DoubleTree Hotel Missoula Edgewater

Enterprise risk management (ERM) is the discipline of examining the impact of potential financial, operational, regulatory, environmental, legal, safety, and reputation risks on ...

Engineering Webinar Series: Designing Roadway Illumination

Online

More than 50 percent of all fatal highway crashes occur at night, even though nighttime traffic volumes are only 25 percent of all traffic. Roadway lighting helps to reduce this...

Staying Connected When Working Remotely

Online

Because staying at home for long periods of time can be lonely and isolating, this webinar focuses on the what, why, who, how, and where of staying connected. It also addresses ...

Audit Committee Basics - CANCELLED

DoubleTree Hotel Missoula Edgewater

An Audit Committee is a subcommittee of the Board of Directors that focuses on the integrity of the utility’s financial statements, engages the external auditor, reviews the external ...

How to Effectively Work from Home

Online

Working from home can be rewarding, but also stressful if not proactively managed. Many professionals experience the sometimes overwhelming, and often awkward ...

CFO & Senior Accountant Webinar Series: Important CFO Duties

Online

In this webinar, participants will consider those “other” duties of the CFO. Big picture responsibilities in the areas of policies, bylaws, and articles of incorporation ...

IT Conference Pre-Session Class: Technology, Leadership, Planning, and Decision Making in a Changing Business Environment - CANCELLED

Best Western Plus Hood River Inn

An era of technology-driven business change is firmly underway across the electric utility industry. Electric cooperatives are deploying multiple technology systems, often ...

Advanced Project Planning, Organization, and Execution - CANCELLED


This course provides a fully interactive deep dive into several typically problematic project management topics plus introduces change driven project management...

Communication Tune-up Webinar Series: Cross-Generational and -Cultural Communication

Online

Communication gaps in the workplace can often be attributed to cultural or generational differences. This 90-minute webinar will heighten participants’ awareness of how ...

IT Conference - CANCELLED

Best Western Plus Hood River Inn

Join us for the 2020 IT Conference, Technology Disaster Preparedness, in Hood River, Ore. This year’s conference will feature sessions on vector attacks, cyber mutual ...

How to Thrive During a Crisis

Online

When experiencing a crisis, life and the variables driving a crisis can seem hostile and frightening. Fear becomes very real and the unknown can be a daunting foe that drives our...

Leadership Skills Series: HR Basics & Building a More Effective Workplace - CANCELLED


This course is for personnel who wish to obtain an overview and basic working knowledge of employment and labor laws that affect their business. On day one, attendees ...

Influencing Others: Human Dynamics Workshop - POSTPONED

Hotel Murano

This interactive class covers how influence is impacted by the key elements of human dynamics, including how we display our emotions and intent through nonverbal cues. During the ...

Managing and Leading Change - POSTPONED

Hotel Murano

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are...

Oregon Utilities Records Management Group - CANCELLED


Join us for another meeting of the Oregon Utilities Records Group. We will discuss various records management issues pertaining to Oregon records law. Meeting agenda to be ...

Administrative Professionals Pre-conference Class: Excel Database/List Management - CANCELLED

Courtyard by Marriott Richland

In this half-day session, students will take a hands-on approach to learn the power of Excel as a database. Topics include understanding what Excel requires in the setup of a ...

Audit Committee Basics Webinar Series

Online

The Audit Committee Basics series is comprised of four interactive webinars and one chat session to assist utility leaders and policy makers (such as board members, commissioners...

Administrative Professionals Conference - CANCELLED

Courtyard by Marriott Richland

Communicate, collaborate, and conquer!...

Electric Utility System Operations - CANCELLED

Hotel 43

This popular two-day course presents a clear understanding of the technical heartbeat of the utility by providing employees with a comprehensive understanding...

What Can Risk Managers Do in a Pandemic?

Online

Enterprise risk management (ERM) is the discipline of examining the impact of potential financial, operational, regulatory, environmental, legal, safety, and reputation risks...

Employment Law Webinar Series: All Three Webinars

Online

This is a three-part series of webinars on employment law. You may register for each one separately or for all three at a discounted price....

Employment Law Webinar Series: Top 10 Employment Law Landmines

Online

Understanding regulatory changes and how they may impact your industry or organization is a critical part of enterprise risk management. This course will discuss the top ...

Engineering Webinar Series: Designing Poles Near Airports

Online

Regardless of whether the airport is a licensed regional airport or a turf runway airport, it will need electric power. Tall poles near runaways and taxi ways can present a hazard....

Managerial Accounting with Key Ratios


The financial statement of a utility is just a starting point; accounting is looking back—it's your brake lights, and it doesn't change anything. Financial management is looking ...

NWPPA Annual Conference & Membership Meeting - POSTPONED

Three Rivers Convention Center

Save the date!...

Annual Meeting Pre-Conference Class: NRECA CCD 2640 - Financial Decision Making - CANCELLED

Three Rivers Convention Center

This course helps directors understand the role of the board in financial planning, including identifying the basic documents used in financial planning and reporting. It also ...

Annual Meeting Pre-Conference Class: Robert's Rules of Order - Meeting Management and Democratic Order - CANCELLED

Three Rivers Convention Center

This course will take the form of an interactive scenario modeling the meeting of an electric cooperative board. The course is based upon adult learning principles and is highly ...

Employment Law Webinar Series: Managing Absences, Family Leave, and Reasonable Accommodations

Online

The unpredictability of intermittent leave is challenging and frustrating enough to manage without someone taking advantage of the system or abusing leave rights. Where do ...

CFO & Senior Accountant Webinar Series: Expanding Beyond the Distribution of Electricity

Online

During this webinar, participants will learn key financial considerations that are useful when evaluating providing services beyond the distribution of electricity. In a ...

Leadership Skills Series: Supervising Union Employees

Courtyard by Marriott Richland

The MARC Union-Labor Relations program increases the skills and confidence of front line supervisors to serve as management's front line representatives in dealing with employees...

Raising Your Energy IQ, 101

Courtyard by Marriott Richland

The electric utility industry is undergoing dramatic changes and customers’ expectations of their utility are increasing. Your customers now expect you to be an energy expert! ...

Employment Law Webinar Series: ADA - Stress, Anxiety, and Mental Disorders as Disabilities

Online

This webinar will cover the mental disorders that fall under the protection of ADA and an interactive process you can use to determine if an employee is entitled to reasonable ...

Putting the Public in Public Relations


This course is designed to provide hands-on, interactive instruction and concepts for effective engagement with customers and the general public. Following many of the concepts ...

Media Relations 101


This course is designed to provide hands-on, interactive instruction and concepts for working directly with the media to generate news coverage of positive-oriented utility actions...

Electric Utility System Operations

Heathman Lodge

This popular two-day course presents a clear understanding of the technical heartbeat of the utility by providing employees with a comprehensive understanding...

Leadership Skills Series: Situational Leadership and Work Styles

Lodge at Whitefish Lake

This is part of the Leadership Skills Series Program. Situational Leadership® II (SLII) is recognized as both a business language and a framework for employee development ...

Labor and Employee Relations Group Annual Meeting

Brasada Ranch

The annual meeting will bring together labor relations leaders to share their experiences, recommendations, and lessons learned about key labor relations and human resource ...

Staking Technician Certification Program - Underground Line Design and Subdivision Layout

Hampton Inn & Suites Boise/Downtown

This two-and-a-half-day course is part of the Staking Technician Program and is structured to teach the skills necessary to design and lay out URD residential subdivisions...

Engineering Webinar Series: Designing Secondary and Services

Online

This webinar will address voltage drop and flicker requirements for electric services. The voltage drop through the transformer, secondary and service conductor can create a ...

Staking Technician Certification Program: Protection/Basic Sectionalizing Design

Hampton Inn & Suites Boise/Downtown

This course is part of the Comprehensive Staking Technician Program. It is designed to give students a basic understanding of the devices and techniques used to protect distribution lines...

Staking Technician Certification Program: Line Inspection

Hampton Inn & Suites Boise/Downtown

This course is part of the Comprehensive Staking Technician Program. The National Electrical Safety Code requires that a utility inspect its facilities periodically to ensure that they are safe ...

Accounting & Finance Conference

Skamania Lodge

Save the date!...

Crucial Conversations

Courtyard by Marriott Richland

Whenever you’re not getting the results you’re looking for, it’s likely that a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow ...

Engineering Webinar Series: Load Balancing on Wye Systems

Online

Every winter and summer, utilities dispatch crews to change phases on taps in an effort to balance the load on the system. This webinar will explain the importance of load balance...

Emotional Intelligence for Customer Service Success

Sheraton Portland Airport

Emotional intelligence (EI) has been identified as the single driver of professional success in all types of jobs (Forbes, 2017). It plays a particularly crucial role in customer ...

CFO & Senior Accountant Webinar Series: Cash Flow

Online

During this webinar, participants will learn about the direct and indirect cash flow statements, and develop and practice analytical skills in relationship to the cash ...

Electric Utility Business Fundamentals

Best Western Plus Hood River Inn

There are many interesting roles and opportunities in today’s electric utility. With the changes in energy sources, community needs, legislative impact and consumer requirements...

Creating a Communications Plan – Keeping it REAListic

Best Western Plus Hood River Inn

A full-day, interactive workshop that covers all of the essential elements of communications planning for public utilities. Leave with actionable information and a head-start ...

Customer Relations: Building Rapport

Best Western Plus Hood River Inn

This two-day course focuses on building the knowledge, attitudes and skills necessary to deliver outstanding customer service with both internal and external customers. Topics ...

Engineering Webinar Series: Pole Foundations

Online

The strength of a distribution pole relies on the stability the pole foundation. This webinar will discuss various methods to improve foundation stability including pole foam...

CFO & Senior Accountant Webinar Series: Investments

Online

During this session, participants will dive into the investments area on the balance sheet. Participants will learn about the impact of external investments and internally ...

Using Styles and Building Blocks in Word


In this course, students will develop mastery of their documents by learning advanced find/replace techniques, the manipulation of styles, use of the Navigation Pane and ...

Environmental Task Force Meeting

Grouse Mountain Lodge

This is a regular meeting of the long-standing Environmental Task Force that examines environmental issues and the impact of current and proposed environmental regulations on ...

HAZWOPER 8-Hour First Responder Awareness and Refresher Training for Utility Personnel

Grouse Mountain Lodge

This is required training for first responders who are likely to witness or discover a hazardous substance release and need to initiate an emergency response sequence by notifying the proper...

Ascend to Leadership: Summit

Best Western Plus Hood River Inn

The Ascend to Leadership Program applies an innovative approach by taking a deep dive into developing a strong leader. The program combines traditional classroom ...

Electric Utility System Operations

Hilton Garden Inn - Billings

This popular two-day course presents a clear understanding of the technical heartbeat of the utility by providing employees with a comprehensive understanding...

Engineering Webinar Series: Comparison of Wood and Non-Wood Crossarms

Online

Utility designers have more options available for support arms than ever before. This webinar will focus on the different types of support arms and materials used. The mounting ...

Understanding the Work Order System

Hilton Garden Inn - Billings

Public utilities’ biggest investment is the electric infrastructure assets including poles, wire, and transforms needed to deliver electricity. It’s a complex process to take raw materials, ...

Northwest Communications & Energy Innovations Conference

Riverhouse

The Northwest Communication and Energy Innovations Conference (NIC) is designed with communicators and energy services professionals in mind. This year there will be a strong ...

Communication Essentials for Success

Residence Inn Boise City Center

During this class, you will explore your own communication approach and learn how to flex your style to that of others for greater effectiveness. First, using a special assessment...

Leadership Skills Series: HR Basics & Building a More Effective Workplace

Residence Inn Boise City Center

This course is for personnel who wish to obtain an overview and basic working knowledge of employment and labor laws that affect their business. On day one, attendees ...

CFO & Senior Accountant Webinar Series: Time Value of Money

Online

Participants will visit and build on time value of money concepts. This webinar will begin with the basic input components and built in complexity over the webinar ...

Administrative Professional Series: Maintaining Positive Working Relationships

DoubleTree Hotel Missoula Edgewater

Administrative Professionals represent themselves, their bosses and their organizations. To achieve the goals of the organization, positive working relationships between ...

Administrative Professional Series: What Every Professional Needs to Know - All Three Days

DoubleTree Hotel Missoula Edgewater

This is a three-day series of classes that provides utility-specific information directed toward administrative assistants and executive secretaries who want to become more ...

Lineworker Skills Series: AC Transformers, Advanced Theory, and Practical Application

Courtyard by Marriott Richland

This advanced two-day class provides attendees with a journeyman lineman's view of AC transformers. The curriculum includes a combination of electrical theory and hands-on practice. The overall...

Administrative Professional Series: Business Communications Across Platforms

DoubleTree Hotel Missoula Edgewater

This one-day course will cover the varied aspects of communication that Admins use daily in their business environment. Topics include effectiveness in listening, ...

Administrative Professionals Series: Understanding the Utility Business

DoubleTree Hotel Missoula Edgewater

ALL utility employees regardless of position or responsibility need to understand their chosen business. The more they understand the complexity of the electric ...

Lineworker Skills Series: AC System Troubleshooting

Courtyard by Marriott Richland

The course will cover troubleshooting problems and what to look for in single-phase problems; how to fix three-phase problems from wrong voltages and how they occur, to giving ...

3 C's Conference: Customer Service, Credit, and Collections

Crowne Plaza Seattle Downtown

Save the date!...

Engineering Webinar Series: Conservation Potential Assessments

Online

On national, regional, and local levels, energy conservation, or energy efficiency, is viewed as a reliable, low risk, and high return energy resource. A conservation potential ...

Project Planning, Organization, and Execution


The ability to create and lead successful projects is no longer left solely to professional project managers. These skills are now required by the vast majority of positions as ...

CFO & Senior Accountant Webinar Series: Capital & Long-Term Planning

Online

There are many competing demands challenging how our utility could and should spend money each year on general plant investments and long-term asset investments....

The Finance and Accounting Impact of Strategic Planning


This one-and-a half day course has been designed by Teri Wallis to build a bridge between the approval of a strategic plan and the implementation and execution ...

Leadership Skills Series: Challenging Communications


The front-line leader's role in facilitating performance will be described, along with ways of dealing with challenges such as denial and reluctance to accept accountability. ...

Utility Warehousing from A to Z

Confluence Technology Center

This first day course is designed to provide individuals with a thorough overview of the logistics and warehousing functions. The course will also address the physical and documentation ...

Labor and Employee Relations Group Member Meeting

Enzian Inn

Join your peers at this member meeting where labor relations leaders share their experiences, recommendations, and lessons learned about key labor relations and human ...

Staking Technician Certification Program: Basic Surveying


This three-day course is part of the comprehensive staking technician program. It will teach students the basic and advanced methods of line route surveying. This course also includes ...

Foreman Leadership Certificate Program Part 1

Anchorage Hilton

The electric utility industry of the 22nd century will look much different than it does today. With the changes in workforce and new technology comes the need for new technical...

Understanding Collections and Disconnections

Anchorage Hilton

The utility must have a consistent cash flow to accomplish its work plan in an effective and efficient manner. This class provides an overview of business ...

Staking Technician Certification Program: Easement Acquisition


This course is part of the Comprehensive Staking Technician Program. Experienced line designers say obtaining the right-of-way easement is the toughest part of staking. A well-designed power...

Engineering Webinar Series: Reducing Animal-Caused Outages

Online

Since animals cause many outages, it is often easy to blame an unknown outage on a squirrel. Many different products are on the market to help reduce animal caused outages ...

Electric Utility Business Fundamentals

Captain Cook Hotel

There are many interesting roles and opportunities in today’s electric utility. With the changes in energy sources, community needs, legislative impact and consumer requirements...

Leadership Skills Series: Supervising Union Employees


The MARC Union-Labor Relations program increases the skills and confidence of front line supervisors to serve as management's front line representatives in dealing with employees...

Administrative Professional Series: Optimizing Performance in Challenging Times and Situations - All Three Days

Hotel Theodore

This is a three-day series of classes that provides utility-specific information for administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others....

Administrative Professionals Series Day One: Positive Assertiveness in the Workplace

Hotel Theodore

Administrative Professionals are in a position to communicate on behalf of their bosses and to communicate information to their bosses that is necessary for good decision ...

Crucial Conversations

Captain Cook Hotel

Whenever you’re not getting the results you’re looking for, it’s likely that a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow ...

Engineering Webinar Series: Storm Hardening – Best Practices

Online

The industry is moving from reliability to resiliency where resiliency defines how quickly a system recovers from a major event. Although storm hardening of the entire system ...

Foreman Leadership Certificate Program Part 2

Captain Cook Hotel

Being in charge is just not enough. As crew leaders, foremen must build the skills to interact well with other teammates across all functions, work with the public, and...

Accounting, Finance, and RUS/FERC Accounting Fundamentals for Utility Personnel

Hotel Theodore

This one-and-a-half-day course will take you through the fundamentals of FERC (RUS) accounting and provide practical examples you can use in your utility. Employees will ...

Administrative Professional Series Day Two: Managing Time, Change, and Stress

Hotel Theodore

In today’s workplace, employees are experiencing tremendous challenges that pull them in many directions all at once. There are tremendous changes underway in ...

Adminstrative Professional Series Day Three: Resolving Conflict in the Workplace

Hotel Theodore

Collaboration among co-workers to meet the organization’s goals has never been more important. Organizations are expecting employees at all levels to work together...