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January 9 - December 10, 2024
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2024 Engineering Webinar Series: All 12 Webinars

Online

The engineering webinar series is comprised of 12 webinars offered each month from January through December 2023. Descriptions for each webinar can be found below. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price. Group pricing is also available.

January 11 - December 5, 2024
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CFO & Senior Accountant Webinar Series: All 12 Webinars

Online

The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December 2024. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.

March 19 - October 15, 2024
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Engineering and Operations Work Order Webinar Series: All 8 Webinars

Online

Want to understand the work order process (one that runs smoothly!) and the components within the process? Then this is the webinar series for you! Gain the knowledge and confidence to execute your day-to-day work more efficiently and effectively. Learn more about the largest investment your utility makes and how your process (and maybe even relationships with co-workers) can be at their best.

June 25 - 26, 2024
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Accounting and Finance Conference

The Historic Davenport Hotel - Spokane, Washington

Join us for this one-and-a-half-day conference to learn, network, and discuss trends and issues in accounting and finance with your public power peers from around the Northwest. Sessions will be geared for all experience levels. The conference feature an inspiring keynote from Dr. Jermaine Davis, a best-selling author, documentary filmmaker, and award-winning professor of communication.

June 26 - 27, 2024
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Leadership Skills: Supervising Union Employees

DoubleTree by Hilton Spokane City Center - Spokane, Washington

The MARC Union-Labor Relations program increases the skills and confidence of frontline supervisors to serve as management's frontline representatives in dealing with employees, stewards, and officers of the union. Additionally, top-level managers are trained to delegate and support frontline supervisors.

July 9, 2024
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Engineering Webinar Series: Three-Phase Metering

Online

Metering of three phase services is complex and often represents a larger percentage of utility income compared to single phase loads. Meter Forms 8/9 and 15/16 will be addressed including methods for sizing current transformers and potential transformers. Common wiring methods and common errors will also be discussed.

July 11, 2024
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CFO & Senior Accountant Webinar Series: Financial Orientation Checklist

Online

During this session, you will learn how to communicate what others need to know about the finances of an electric utility. Onboard new board members, new employees, and employees transitioning to new positions at the utility. Create checklists, shareables Approving, reviewing, tracking, and celebrating the business plan.

July 11, 2024
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Board Governance: Essentials of the Business and Operational Plans

Online

Explore the pivotal role of the board in approving and overseeing the utility’s operations and business plans. This course introduces the fundamental components of the annual business plan and empowers board members with strategic planning insights.

July 15, 2024
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Qualified Worker Training - OSHA 1910.269

Inland Power & Light Company - Spokane, Washington

This one-day class is designed to teach the skills required to enter secure areas. The course covers federal regulations related to entering a secured area; minimum approach distances or clearances; personal protective equipment; job briefings; substation entrance procedures; and opening pad-mount transformers, switchgear, and metering compartments.

July 16, 2024
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Employee Engagement: Unlocking the Secrets of Silent Defectors

Online

If your business is like most, you may be losing revenue due to employee turnover, low employee morale, workplace dysfunction, poor management skills, poor team communication skills, and/or employee-related claims. Does your business have a strategic plan in place to identify and manage these issues?

July 16 - 25, 2024
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Administrative Professionals Series: Expanding Your Ability to Influence

Online

Expanding Your Ability to Influence is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others.

July 16, 2024
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Engineering and Operations Work Order Webinar Series: Labor – Where Your Time Goes Matters!

Online

Materials are a required component of building assemblies and maintaining the distribution system. They flow from the warehouse to the field and become assets/continuing property records of the utility. Having a solid system to track materials is critical for every utility. From ordering, warehousing, using items on the system, to challenges with salvaging materials, come learn the many details ab

July 16 - 17, 2024
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Writing Policies and Procedures

Mason Co. PUD #3 - Shelton, Washington

If your role includes creating or overhauling rules and instructions for work, then this two-day course is for you! During the class, you will review all eight chapters of the companion workbook, “Sending Clear Signals in Written Directions,” and review proven methods and tools to produce reader-friendly policies and procedures. 

July 17 - December 4, 2024
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Microsoft Office 365 Series: All 10 Webinars

Online

The Microsoft Office 365 Series is comprised of 10 webinars offered from July through December 2024. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 10 webinars at a discounted price.

July 17, 2024
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Microsoft Office 365 Series: Microsoft Planner Essentials

Online

Are you looking for a tool that will help you with projects? Microsoft Planner can help! In this hands-on course, you will earn how to utilize Microsoft Planner to create a simple project plan consisting of tasks, assignments, start/due dates, and documents.

July 18, 2024
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Manager as Leader: Build Thriving Relationships

Online

Leadership happens in the context of relationships. This course will help you identify and proactively manage the relationships that matter most to you in your role as a leader. Building relationships of trust and respect is central to your success as a leader. Know your key relationships and care for those key relationships on an ongoing basis.

July 23 - 24, 2024
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Microsoft Office 365 Series: Excel Essentials

Online

In this two-part webinar, you will learn required skills to work in Excel. Upon successful completion of this course, you will be able to understand Excel basic uses and terminology, efficiently enter and manipulate data, manage spreadsheet layout, cell formats, and tabs, and set up a sheet for printing.

July 24 - 25, 2024
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Women in Public Power Conference

Hotel Murano - Tacoma, Washington

This year’s WIPP conference continues the tradition of honoring issues specific to women from all areas and levels within the public power industry. It is a place for leaders at all levels—whether you are a customer/member service representative, director/commissioner, meter reader, CEO, accountant, purchaser, or any other employee—to network and learn from one another.

July 29 - August 2, 2024
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Distribution Engineering Series: System Modeling & Analysis and System Planning

Idaho Falls Power - Idaho Falls, Idaho

The focal point of this week-long class will be modeling the system and interpreting the results. This module will cover theory used to model distribution systems, including system impedance models, connectivity, loading the model, calculation of voltage drops, and load currents.

July 31, 2024
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Nonverbal Communication Workshop

Northwest Public Power Association - Vancouver, Washington

Solid communication skills are paramount if you desire to gain buy-in from your colleagues, leadership, friends, and family. However, your words are only part of your communication repertoire. Studies show 55% of communication is nonverbal and two people will signal over 800 nonverbal cues over the course of a 30-minute conversation.

August 6 - 7, 2024
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Negotiating Your Collective Bargaining Agreement (CBA)

Northwest Public Power Association - Vancouver, Washington

This is a comprehensive course designed to guide participants through any negotiation experience with an emphasis on labor management contract negotiations. More than just information on how and what to do, this course focuses equally on what not to do. The class includes interactive activities to build and improve your skill sets so you can continue to hone them well after the course concludes.

August 6, 2024
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Interconnection of Residential Solar and Battery Energy Storage Systems

Oregon Trail Electric Cooperative, Inc. - Baker City, Oregon

Solar and battery energy storage systems (BESS) are becoming more common, and utilities need to be well-versed in the requirements of IEEE 1547 and the requirements of the National Electrical Code related to these systems. This class is designed for technicians with some higher-level application issues for engineers.

August 8, 2024
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CFO & Senior Accountant Webinar Series: Impact of Industry Changes to Our Finances

Online

During this session, you will identify and plan for changes in the electric utility industry. Organize and understand the financial impact of industry trends. Evaluate and adjust the work plan. Evaluate and adjust operational expenses. Evaluate and adjust margin needs.

August 8, 2024
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Board Governance: Monitoring the Business and Operational Plans Through Board Reporting

Online

A lot of information is required to effectively run a utility, but how do you determine what is most important? In this webinar, you will discover how to ask effective questions during monthly board reports and get the information you need to make strong decisions for your utility’s future.

August 12, 2024
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Privacy Issues in the Workplace

Online

Although privacy is an evolving concern in today’s workplace, understanding the legal requirements around it can be akin to piecing together a patchwork quilt. With various laws governing recruitment, medical inquiries, monitoring, and more, it's crucial to understand where the boundaries lie. In this webinar, you will explore workplace privacy and learn what is and is not permissible.

August 13, 2024
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Red Flag Rules for Frontline Employees

Online

Perhaps you have been a victim of identity theft; if so, you understand the pain, stress, and damage it causes. Would it surprise you to learn that utilities are considered an identity theft gateway? The customer accounts your utility maintains and the information your field personnel have access to can be used by would-be thieves to steal the identities of your customers.

August 13 - 14, 2024
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Microsoft Office 365 Series: Excel Calculations and Charts

Online

In this two-part webinar, you will learn the fundamentals of using Excel to perform calculations and create charts.

August 13, 2024
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Engineering Webinar Series: High-Impedance Fault Detection

Online

When energized conductors contact poorly conductive surfaces, they create high-impedance faults (HIFs) that are difficult to detect and problematic to clear by traditional equipment which creates a safety concern for the public. This webinar explains the characteristics of a high impedance fault and the system conditions that can lead up to the occurrence of these faults.

August 14, 2024
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Social Media Issues in the Workplace

Online

Social media policies should cover a lot more than simply saying employees shouldn't visit inappropriate websites. This webinar will explore what should and should not be included in a social media policy and how to ensure employees understand how it applies to them.

August 15, 2024
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Manager as Leader: Coach for Success

Online

Coaching is the craft of today’s workplace leader. Your role as a leader is to help others succeed in their role. This is done by continually building your team’s capacity (commitment and competence) to succeed. This course will provide a proven roadmap and set of tools to effectively coach others to higher levels of commitment and competence.

August 20, 2024
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Engineering and Operations Work Order Webinar Series: Special Equipment

Online

Whether your utility uses a traditional special equipment system, has inventoried special equipment, or has a combination thereof, this session will provide a clear explanation of the installation and maintenance of these items on the distribution system. You will learn what special equipment information needs to be tracked, how it is used in the billing system, and why there may be questions aske

August 27 - 28, 2024
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Microsoft Office 365 Series: Fast Start to OneNote

Online

OneNote is one of Microsoft’s best-kept secrets, and one of its most useful programs. In this course, you will learn how OneNote can be used to organize and share information for task management and historical purposes.

September 10, 2024
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Engineering Webinar Series: Application of Voltage Regulators

Online

Voltage regulators are needed on all distribution systems and serve an important role in maintaining quality service to customers. This webinar will address the fundamentals of how voltage regulators operate. In addition, the presentation will cover application of the voltage regulators including placement, how to coordinate cascading regulators, and the use of line drop compensation.

September 12, 2024
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CFO & Senior Accountant Webinar Series: Utilizing Service Orders to Measure Metrics

Online

During this session, you will learn how to embrace the importance of metrics in measuring status and change. Design a process and use automation to measure outcomes. Organize and define service order information that can easily be utilized in providing and evaluating measurements. Align the business plan, operational plans, metrics, daily work, and process to measure level of success.

September 12, 2024
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Board Governance: Metrics

Online

Understanding how to use metrics effectively is vital for informed decision-making and the successful governance of a utility. In this webinar, you will determine what key metrics are and how to use them to monitor the budget, business plan, long-range plan, and business decisions.

September 16 - 19, 2024
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Northwest Innovations in Communications Conference

Grove Hotel - Boise, Idaho

Join us in Cultivating Communications and Community this September! The NIC is an award-winning conference that offers fertile ground for learning and networking. During this spud-tacular event, you can begin cultivating your community as soon as Monday, with an optional service project followed by an evening welcome reception.

September 17 - 19, 2024
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Foreman Leadership Certificate Program Part 1

Hampton Inn & Suites Bend - Bend, Oregon

The Foreman Leadership Certificate Program is a highly interactive program designed to support the development of skills needed to lead operations crews in the electric utility industry. Activities, both inside and outside, reinforce learning and provide opportunities to practice and develop skills. The activities also keep the participants engaged and energized during the long program days.

September 17, 2024
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Engineering and Operations Work Order Webinar Series: All About Assemblies

Online

In this course, you will learn about the interaction of assemblies using materials from the warehouse through unitizing them to assets/continuing property records. Utilizing baseline assembly concepts, you will discuss standard costs, updating assemblies/specifications, and ultimately having a system where the materials desired and needed for a job get to the jobsite and are used.

September 17 - 18, 2024
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Microsoft Office 365 Series: Excel Database and List Management

Online

In this two-part webinar, learn the power of Excel as a database. Topics include database terminology, outlining and doing data subtotals, and more.

September 18 - 19, 2024
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Leadership Skills: HR Basics and Building a More Effective Workplace

Hampton Inn & Suites Bend - Bend, Oregon

This course is for anyone who wishes to obtain an overview and basic working knowledge of employment and labor laws that affect their business.

September 19, 2024
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Manager as Leader: Lead Change

Online

This course is part of the Manager as Leader Series, which is designed to help ignite, inspire, and nurture the leader mindset within you. To complete the series, you must attend four of the available six courses. You may take the courses in any order. Change requires leadership. Leadership requires change. Workplace leaders are the tread on the tire when it comes to change.

September 23 - 26, 2024
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Flipping the Switch: A Public Power Boot Camp

Kootenai Electric Cooperative, Inc. - Rathdrum, Idaho

Are you new to public power? Or maybe you work in human resources and are looking for a terrific onboarding class for your newer employees. Or maybe you’ve been at your job for a while but feel like you have much more to learn—and you probably do because public power has such a rich history with so many parts and pieces continuously evolving within it. That is why we have taken two of our most...

September 30 - October 2, 2024
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Staking Technician Certification Program: NESC and Utility Specifications

Kootenai Electric Cooperative, Inc. - Rathdrum, Idaho

This three-day course is part of the Staking Technician Certification Program and will provide you with a working knowledge of the National Electrical Safety Code and its application. Following this course, you will better understand grounding, overhead line clearances, overload factors, strength reduction factors, ice loading, underground line construction, and how the NESC rules apply.

October 1 - 2, 2024
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Microsoft Office 365 Series: Excel Power Calculations

Online

In this course, you will gain an in-depth understanding of how to use Excel to perform calculations and create charts. The course covers the fundamentals and goes beyond, covering the function palette, VLOOKUP/XLOOKUP, net workdays, cell and range names, conditional formatting, Sparklines, protecting data, and saving a chart as a template.

October 3, 2024
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CFO & Senior Accountant Webinar Series: Financial Strategies - Operating Statement

Online

During this session, you will learn how to navigate the basic concepts of operation statement transactions. Analyze the impact of financial decisions. Correlate the impact of changes in the electric utility industry to the operating statement. Employ best practices when recommending financial procedures and controls to maximize margins, revenue requirements, and cost coverage.

October 3, 2024
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Board Series: Create and Maintain Powerful Minutes

Online

Minutes are often taken for granted, but the quality of your minutes makes a big difference to the effectiveness of your board. Clerks, secretaries, and board members will find surprising insights into what makes powerful minutes in this webinar.

October 3 - 4, 2024
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Staking Technician Certification Program: Obtaining Permits

Kootenai Electric Cooperative, Inc. - Rathdrum, Idaho

This one-and-a-half-day course is part of the Staking Technician Program. Today, property owners are more reluctant to give right-of-way easements for overhead or underground power lines. Consequently, more use is being made of existing public rights of way. To do this, permits must be obtained from the governing agency.

October 8, 2024
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Engineering Webinar Series: Application and Use of Ductile Iron Poles

Online

Historically, most power poles have been made of wood. There are applications that also make use of concrete, steel, and fiberglass poles. Ductile iron poles are ceramic or epoxy coated poles made of recycled iron and are similar to pipes that have been used for years in the water and sewer industry. This webinar will discuss the unique application and use of ductile iron poles.

October 8 - 10, 2024
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3 C's Conference

Renaissance Reno Downtown Resort and Spa - Reno, Nevada

At the 3 C's Conference, subject matter experts share their knowledge about current key issues in customer service, credit, and collections. In 2024, highlights include customer service mistakes and how to avoid them, how to craft an inclusive customer experience for diverse communities, a CliftonStrengths workshop, credit and collections best practices, round table discussions, and more.

October 9 - 10, 2024
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Leadership Skills: Challenging Communication

Embassy Suites Sacramento Riverfront Promenade - Sacramento, California

This is the second in a series of four sessions leading to a Certificate in Leadership Skills from NWPPA. The leader's role in facilitating performance will be described, along with ways of dealing with challenges such as denial and reluctance to accept accountability. Note from the instructor: This class should be taken prior to Leadership Skills: Understanding SLII Leadership Styles.

October 15, 2024
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Engineering and Operations Work Order Webinar Series: Rate Impact of Maintenance and Capitalized Work

Online

For your ratepayers/consumers/members, price/cost and reliability are most important. Therefore, keeping rates as low as possible is the desired outcome of attending this final session of the Understanding the Work Order System Series. You will look at how much it costs to provide reliable power, and discuss the impact of decisions, such as completing a timesheet and using materials, on the overal

October 17, 2024
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Board Governance: Performance and Compensation of the CEO

Online

The CEO or general manager of a utility is pivotal to the organization’s success, and the board plays a critical role in evaluating the performance of and compensation for this position. This webinar explores effective processes board members can use to monitor the CEO/GM’s performance, provide feedback, and determine compensation in the short term and long term.

October 22 - 24, 2024
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Labor and Employee Relations Group Conference

Suncadia Resort - Cle Elum, Washington

Join us for the Labor and Employee Relations Group Conference! This annual event brings together labor relations leaders and human resources professionals to share experiences, recommendations, and lessons learned about key labor relations and human resources issues.

October 29 - 30, 2024
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Microsoft Office 365 Series: Lean Outlook - Simplify and Get More Done

Online

You already know Outlook as a workhorse that you rely on throughout your busy day. But did you know that by maximizing Outlook’s functionality, you may be able to view it as a racehorse that can get you to your daily finish line with greater ease, efficiency, and even fun? Neal Otto will show you hidden efficiency tools, best practices, and how you can use Outlook in a simple yet strategic way.

November 5 - 7, 2024
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Foreman Leadership Certificate Program Part 2

Hotel Indigo Seattle Everett Waterfront - Everett, Washington

The Foreman Leadership Certificate Program is a highly interactive program designed to support the development of skills needed to lead operations crews in the electric utility industry. Activities, both inside and outside, reinforce learning and provide opportunities to practice and develop skills. The activities also keep the participants engaged and energized during the long program days.

November 7, 2024
Register

Board Governance: Transparency

Online

What does it mean to be transparent in governance, or as a utility? In this webinar, explore how you as a board member can maintain transparency and thus build trust and demonstrate accountability to customers and others within the utility. You will learn specific actions you can take to be transparent and how to strike the right balance between oversharing and not sharing enough.

November 12, 2024
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Microsoft Office 365 Series: Microsoft To Do

Online

Unleash the power of Microsoft Office 365 To Do and manage your daily tasks efficiently, collaboratively, and with greater focus.

November 12, 2024
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Engineering Webinar Series: Designing Extra-Long Spans

Online

Sometimes system conditions such as rough terrain produce a need for extra-long spans. This webinar will discuss the unique challenges associated with designing extra long spans to maintain conductor spacing, ensure adequate structure and equipment strength, and handle increased sag and tension.

November 13, 2024
Register

Microsoft Office 365 Series: Excel Conditional Formatting

Online

This deep dive starts with the essentials of Excel's conditional formatting and then takes off quickly. You will learn to call out interesting data using colors, icons, or data bars.

November 14, 2024
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CFO & Senior Accountant Webinar Series: Financial Strategies – Balance Sheet

Online

During this session, you will learn how to navigate the basic concepts of balance sheet transactions. Analyze the short- and long-term impacts of financial decisions. Correlate the impact of changes in the electric utility industry to the balance sheet. Recommend financial procedures and controls that support the desired financial position, business plan, and metrics.

November 20 - 21, 2024
Register

Leadership Skills: Supervising Union Employees

Residence Inn by Marriott Vancouver - Vancouver, Washington

The MARC Union-Labor Relations program increases the skills and confidence of frontline supervisors to serve as management's frontline representatives in dealing with employees, stewards, and officers of the union. Additionally, top-level managers are trained to delegate and support frontline supervisors.

December 3 - 12, 2024
Register

Administrative Professionals Series: What Every Professional Needs to Know

Online

What Every Professional Needs to Know is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others.

December 3 - 4, 2024
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Microsoft Office 365 Series: Excel Get and Transform

Online

This two-part course is for Excel users who regularly spend too much time manipulating data into the right format before they even begin to analyze it. Get and Transform (aka Power Query) can perform repetitive data cleansing such as deleting rows and columns, merging data from various data sources, and fixing layout issues without macros or VBA.

December 4 - 5, 2024
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Leadership Skills: Understanding SLII Work Styles

DoubleTree Seattle Airport - Seattle, Washington

This course is one of the three courses needed to earn a Leadership Skills Series Certificate. The SLII Experience foundation lies in teaching leaders to diagnose the needs of an individual or a team, and then to use the appropriate leadership style to respond to the needs of the person.

December 5, 2024
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CFO & Senior Accountant Webinar Series: Analyzing the Statement of Cash Flows

Online

During this session, you will learn how to understand the compilation process for the statement of cash flows, where the data comes from, and why it is important. Evaluate and analyze cash inflows, cash outflows, and their impact. Correlate the impact of changes in the electric utility industry to the statement of cash flows.

December 5, 2024
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Board Governance: Asset Purchases and the Balance Sheet

Online

Asset Purchases provides an overview of utility asset purchases and how capital expenditures fit into the overall budget. This webinar approaches budgeting for the utility from a long-term perspective and explores basic composite depreciation concepts.

December 10, 2024
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Engineering Webinar Series: Separable Connectors Used in Underground Distribution

Online

This webinar is a tutorial on the installation and operation of separable connectors. These connectors are at the heart of all underground distribution systems. The webinar will provide operational knowledge to designers for the use and application of separable connectors. Items to be addressed include bleed wires, operating tools, termination techniques, and operating limits.