Event Profile

Administrative Professional Certificate Level 2: Day 1 - Critical-Thinking and Decision-Making Skills

March 19, 2019
Hampton Inn & Suites Boise/Downtown
495 S. Capitol Blvd.
Boise, ID 83702 
Not available
This event has a fee


Online registration is currently closed, but spaces are still available. If you would like to attend this event, please call NWPPA at 360-254-0109, and our staff will be happy to help you.

Who Should Attend:

Administrative assistants, executive assistants, or employees in administrative or service-oriented roles.

Related Courses:

This is part of the four-day Administrative Professional Certificate Level 2.

Administrative Professional Certificate Level 2: All Four Days (Includes discount), March 19-22, 2019

Administrative Professional Certificate Level 2: Day 2 – Positive Assertiveness, March 20, 2019

Administrative Professional Certificate Level 2: Day 3 – Organizational Skills; Time and Stress Management, March 21, 2019

Administrative Professional Certificate Level 2: Day 4 – Personal Strategies for Navigating Change, March 22, 2019

Course Overview:

This one-day course is designed to help individuals develop and build decision-making, critical-thinking, and problem-solving skills. Participants will learn about various methods for assessing and resolving problems, and for understanding the role of inferences and assumptions. The class is intended to serve as a means for building confidence in how to ask the right questions and in overcoming the stress that sometimes accompanies making decisions. Participants will gain an understanding of how to be proactive, be more confident, decrease stress, and strengthen one’s ability to influence and persuade others. Additional topics to be covered include:

  • How to ask questions to get the answers you need
  • How to apply creative problem-solving techniques
  • How to build greater professional recognition through enhanced skills

Course Instructor:

Debra Ballard, Continuum Education + Training

Course Schedule:

Registration will begin at 8 a.m., and the class will run from 8:30 a.m. to 4:30 p.m. Lunch, along with morning and afternoon breaks, will be provided.

Course Location & Hotel Information:

Hampton Inn & Suites
495 S. Capitol Boulevard
Boise, ID 83702
(208) 331-1900

Room rate: $134 for a single/double

Please book your room as soon as possible, but no later than February 25, 2019, to secure this rate. Mention that you are coming in with the NWPPA group when booking your reservation, or book online using this booking link to receive the discounted rate.

Complimentary shuttle service is available to and from the Boise Airport beginning at 4:15 a.m. until the last flight of the evening. Please contact the front desk for details or for pick up.

Course Fees:

Utility Member Early Bird (ends 2/16/2019): $400
Utility Member Standard: $425

Associate Member Early Bird (ends 2/16/2019): $600
Associate Member Standard: $625

Non-member Early Bird (ends 2/16/2019): $1,200
Non-member Standard: $1,225

Cancellation Policy:

Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.

Continuing Hours:

This course qualifies for six continuing hours. Certificates are issued upon full completion of the course.

  • Register Self

Find it on Map

Hampton Inn & Suites Boise/Downtown

For More Information:

To find out more about this course, to register, or to learn about other events, view the Training and Event Catalog.

No session information available at this time.

Debra Ballard
Organization: Continuum Education + Training

Track information is not available at this time.