Event Profile

Administrative Professionals Series: Positive Assertiveness in the Workplace

Date(s):
November 30 — December 2, 2021
Venue:
Online
Description:

Who Should Attend:

Administrative assistants, executive assistants, and employees in administrative or service-oriented roles.

Related Events:

Administrative Professional Series: Optimizing Performance in Challenging Times and Situations - All Three Webinars

Webinar Overview:

Administrative professionals are in a position to communicate on behalf of their bosses and to communicate information to their bosses that is necessary for good decision making. This two-part course will reiterate that there is a right and a wrong way for you to state your case. The right way is in a forthright, positively assertive manner. You will gain insight into how to avoid pitfalls that get in the way of positive communication and how to operate with more confidence. A section on confidently making decisions will also be covered. The result will be enhanced communication and decision-making skills.

Webinar Recordings:

This webinar will be recorded. Registrants will be emailed a copy of the recording after the webinar.

Webinar Instructor:

Debra Ballard, The Ballard Group

Webinar Schedule:

The webinars will be held on November 30 and December 2 from 2 to 4 p.m. Pacific Time. Attendees will be admitted 15 minutes before the webinar begins.

How to Participate:

Instructions will be emailed to attendees 12 hours before the webinar and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.

This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.

Webinar Fees:

Utility Member Rate: $200
Associate Member Rate: $300
Non-Member Rate: $600

Cancellation Policy:

Cancellations are accepted with a full refund as follows:

For webinars and virtual classes, if the request is made at least five days prior to the course, then 100% of the registration fee will be refunded.

For in-person events, the following fee structure applies: cancellation at least 30 days prior to the event, full refund; within 15-29 days, $100 fee; and within 1-14 days or no show, 100% of the registration fee. When possible, please send a substitute instead of canceling because NWPPA does not charge a fee for substitutions.

Continuing Hours:

This webinar qualifies for two continuing hours. Certificates are issued upon full completion of the course.

For More Information:

To find out more about this course, to register, or to learn about other events, view the Training and Event Catalog.