Event Profile

Board Governance: Metrics

September 12, 2024

Who Should Attend:

Any utility board member, board chair, or leader who works with board members.

Related Events:

Board Governance: Performance and Compensation of the CEO, October 17, 2024

Board Governance: Transparency, November 7, 2024

Board Governance: Asset Purchases and Balance Sheet, December 5, 2024

Webinar Description:

Understanding how to use metrics effectively is vital for informed decision-making and the successful governance of a utility. In this webinar, you will determine what key metrics are and how to use them to monitor the budget, business plan, long-range plan, and business decisions. Metrics is part of the Board Governance Series, a collection of webinars designed to help board members of all experience levels define, guide, and support the needs and best interests of their utility and its consumers.

Learning Objectives:

  • Understanding how to use metric in the governance of a utility.
  • Establishing and determining key metrics.
  • Monitoring short term with the budget and business plan.
  • Monitoring, long term through the forecast in long-range plan.
  • Using comparable metrics to evaluate and monitor business decisions.

Webinar Instructor:

Terilyn Wallis, Terilyn Wallis Consulting

Webinar Schedule:

Webinar will begin at 1:30 p.m. Pacific Time and the class will run from 1:30 p.m. to 3 p.m.

Webinar Fees:

Utility Member Rate: $90
Associate Member Rate: $135
Non-Member Rate: $180

Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.

Cancellation Policies:

For webinarsvirtual classes, and section meetings: cancellation at least five days prior to the event, full refund; within 1-4 days or no show, 100% of the registration fee.
For in-person events: cancellation at least 30 days prior to the event, full refund; within 15-29 days, $100 fee; and within 1-14 days or no show, 100% of the registration fee.

When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions. To request a refund, please contact registration@nwppa.org, or call (360) 254-0109. 

Continuing Hours:

This course qualifies for 1.5 continuing hours. Certificates are available online upon full completion of the course.

For More Information:

To find out more about this event, or to learn about other events, view the Training and Event Catalog.