Note:
Thank you for your interest in this event. Registration for this webinar is now closed. For questions or to learn about future opportunities please contact Roy Cevallos at (360) 816-1446 or roy@nwppa.org.
Who Should Attend:
Administrative assistants, executive assistants, and employees in administrative or service-oriented roles.
Related Events:
Administrative Professionals Series: Expanding Your Ability to Influence - All Three Days, March 9-25, 2021
Webinar Overview:
This is the second of a three-part series of classes that provides utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others. By registering for all three classes, you will receive a discount off the total registration fee.
This webinar builds specific skills that will help you explain and gain support for ideas that may entail difficult, complicated, or unpopular ideas, policies, or changes. Skills will include how to state the purpose and main point of a message; how to present points to aid understanding; how to summarize main points; and how to handle reactions to what is presented. One-on-one interactions, as well as skills for presenting ideas to a group, will be covered. You will leave with new verbal and non-verbal skills to help you organize, prepare, and present your ideas while overcoming any fear of speaking or speaking up.
Webinar Recordings:
Webinar recordings can be made available to registrants who are unable to attend live.
Webinar Instructor:
Debra Ballard, The Ballard Group
Webinar Schedule:
The webinars will be held on March 16 and 18 from 2-4 p.m. PST. Attendees will be admitted 15 minutes before the webinar begins.
How to Participate:
Instructions will be emailed to attendees within 12 hours of the webinar and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.
This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.
Webinar Fees:
Utility Member Rate: $230
Associate Member Rate: $345
Non-Member Rate: $690
Cancellation Policy:
Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or no show, 100% of registration fee. When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions.
Continuing Hours:
This course qualifies for four continuing hours. Certificates are issued upon full completion of the course.