Event Profile

Managing and Leading Change

July 30 — 31, 2019
Northwest Public Power Association
9817 NE 54th St, Ste 200
Vancouver, WA 98662 


This class is currently full. If you would like to be added to a wait list, please contact Gail Patterson at 360-816-1450 or gail@nwppa.org.

Who Should Attend:

Anyone experiencing or anticipating change within his or her utility, especially those driving change, implementing change, and communicating about change with customers and members.

Course Overview:

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding our own and other people’s hesitation, enlisting the help of others, setting up plans, and managing resistance. These and other steps can also ensure that desired changes are implemented successfully. In this course, you will learn how to manage and cope with change and how to help those around you, too. You’ll also learn practical models for successful change implementation.

Course Objectives:

  • Accept that there are no normal or abnormal ways of reacting to change; we must start from where we are
  • View change not as something to be feared and resisted, but as an essential element of the world
  • Understand that adapting to change is not technical but attitudinal
  • Recognize that before we can embrace the way things will be, we may go through a process of grieving and letting go of the way things used to be
  • Identify strategies for helping change be accepted and implemented in the workplace
  • Apply change management models for successful change implementation

Course Instructor:

Carolina Selva, CS

Course Schedule:

Registration will begin at 8 a.m., and the class will run from 8:30 a.m. to 4:30 p.m. Lunch, as well as morning and afternoon breaks, will be provided.

Course Location:

Northwest Public Power Association
9817 NE 54th Street, Suite 200
Vancouver, WA 98662
(360) 254-0109

Suggested Hotels:

Best Western (.5 miles from training location)
9420 NE Vancouver Mall Drive
Vancouver, WA 98662
(800) 528-1234

No rooms have been blocked for this meeting. Please call the hotel or go online to get the best available rate for sleeping rooms.

Heathman Lodge (1.2 miles from training location)
7801 NE Greenwood Drive
Vancouver, WA 98662
(360) 254-3100

No rooms have been blocked for this meeting. Please call the hotel and mention NWPPA to receive our corporate rate.

Course Fees:


Utility Member Early Bird (ends 6/29/2019): $600 $450
Utility Member Standard: $675 $525

Associate Member Early Bird (ends 6/29/2019): $900 $675
Associate Member Standard: $975 $750

Non-member Early Bird (ends 6/29/2019): $1,800 $1,350
Non-member Standard: $1,875 $1,425

Cancellation Policy:

Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.

Continuing Hours:

This course qualifies for 12 continuing hours. Certificates are issued upon full completion of the course.

For More Information:

To find out more about this course, to register, or to learn about other events, view the Training and Event Catalog.

No session information available at this time.

Carolina Selva
Organization: CS

Track information is not available at this time.

Sponsor information is not available at this time.