Who Should Attend:
Engineering and operations employees who want a better understanding of the work order process.
Webinar Overview:
Want to understand the work order process (one that runs smoothly!) and the components within the process? Then this is the webinar series for you! Gain the knowledge and confidence to execute your day-to-day work more efficiently and effectively. Come learn more about the largest investment your utility makes and how your process (and maybe even relationships with co-workers) can be at their best. This series is comprised of eight webinars from March through October 2023. Descriptions for each webinar can be found below. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all eight webinars at a discounted price.
Webinar Recordings:
Webinar recordings can be made available to registrants who are unable to attend live.
Related Webinars:
Work Order Process Foundations, March 21, 2023
This webinar kicks off the Understanding the Work Order System Series by putting everyone on the same page with a big picture view, as well as a micro view, of the process. Knowing how and where the work we do fits into the overall process provides perspective and understanding that is important to getting the work done, working well with others, and knowing how the work you do impacts others.
Identifying Maintenance Work and Asset/Capital Work, April 18, 2023
Combining assemblies together is what builds a distribution to specification and this course will explain why that is important. Assemblies need to be reviewed and updated, and standards need to be established at your utility. In this course, you will learn ways to manage these important tasks. In addition, you will differentiate what is an expense and what should be capitalized. Knowing how the decision to expense or capitalize impacts the ratepayer is critical to all employees. Consider having every operation and engineering employee attend because the information is that important.
Streamlining Assembly Replacement Process/Paperwork, May 23, 2023
This webinar will focus on making the work order process work better at your utility. While we won’t be able to actually solve every problem in 90 minutes, we will solve a few challenges. More importantly, you will gain the knowledge and tools needed to approach areas of your utility’s process that need a tune up. It’s possible this webinar could help improve working relationships between individuals and departments of your utility, and that is well worth the time investment to come and learn how!
Managing Materials for the Lowest Rates, June 20, 2023
Materials are a required component to the building of assemblies and maintenance of the distribution system. They flow from the warehouse to the field and become assets/continuing property records of the utility. Having a solid system to track materials is critical for every utility. From ordering, warehousing, using items on the system, to challenges with salvaging materials, come learn the many details about materials.
Labor – Where Your Time Goes Matters!, July 18, 2023
This webinar covers contracted or outside labor, in addition to internal labor, used to assemble and maintain the distribution system. You will learn how to simplify the task of getting labor charged to the right place and discuss challenges.
Special Equipment, Aug. 15, 2023
Whether your utility uses a traditional special equipment system, has inventoried special equipment, or has a combination thereof, this session will provide a clear explanation of the installation and maintenance of these items on the distribution system. You will learn what special equipment information needs to be tracked, how it is used in the billing system, and why there may be questions asked on the paperwork/data input side of things.
All About Assemblies, Sept. 5, 2023
In this course, you will learn about the interaction of assemblies using materials from the warehouse through unitizing them to assets/continuing property records. Utilizing baseline assembly concepts, you will discuss standard costs, updating assemblies/specifications, and ultimately having a system where the materials desired and needed for a job get to the jobsite and are used.
Rate Impact of Maintenance and Capitalized Work, Oct. 24, 2023
For your ratepayers/consumers/members, price/cost and reliability are most important. Therefore, keeping rates as low as possible is the desired outcome of attending this final session of the Understanding the Work Order System Series. You will look at how much it costs to provide reliable power, and discuss the impact of decisions, such as completing a timesheet and using materials, on the overall cost of providing service. Given the decisions you make day in and day out, how much of an impact do you have on the cost? This session is a great finale for every employee of the utility.
Series Instructor:
Teri Wallis, Founder, Terilyn Wallis Consulting
Series Schedule:
All webinars will be held from 10-11:30 a.m. Pacific Time. Attendees will be admitted 15 minutes before the webinar begins.
How to Participate:
Instructions will be emailed to attendees within 12 hours of each webinar, and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Google Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.
This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.
Webinar Fees:
Utility Member Rate: $910
Associate Member Rate: $1,365
Non-Member Rate: $1,820
Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.
Cancellation Policy:
For webinars, virtual classes, and section meetings: cancellation at least five days prior to the event, full refund; within 1-4 days or no show, 100% of the registration fee.
For in-person events, cancellation at least 30 days prior to the event, full refund; within 15-29 days, $100 fee; and within 1-14 days or no show, 100% of the registration fee.
If canceling because the attendee is showing COVID-19 symptoms any time before the event, a full refund will be issued; if leaving during the event for COVID-19 reasons, a prorated refund will be issued.
When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions. To request a refund, please email registration@nwppa.org or call (360) 254-0109.