Who Should Attend:
Administrative assistants, executive assistants, and employees in administrative or service-oriented roles.
Administrative Professional Series: What Every Professional Needs to Know - All Three Days, October 6-8, 2020
Administrative Professionals Series: Business Communications Across Platforms, October 7, 2020
Administrative Professionals Series: Understanding the Utility Business, October 8, 2020
Administrative professionals represent themselves, their bosses, and their organizations. To achieve the goals of the organization, positive working relationships between co-workers are a must; however, this can be difficult at times. This one-day course is designed specifically to help increase cooperative and productivity through teamwork. The importance of recognizing unconscious bias and prejudice while using the diversity of the team to accomplish tasks and meet critical deadlines will be discussed. Strengths and opportunities for improvement will be examined through an analysis of best practices for working with internal customers. Attendees will leave with a plan for continuing or cultivating more positive relationships with others, even in challenging situations.
Debra Ballard, Continuum Education + Training
Registration will begin at 8 a.m., and the class will run from 8:30 a.m. to 4:30 p.m.. Lunch, along with morning and afternoon breaks, will be provided.
Course Location and Hotel Information:
DoubleTree by Hilton Missoula Edgewater
100 Madison Street
Missoula, MT 59802
Room rate: $139 for a single/double
Please book your room as soon as possible, but no later than September 19, 2020, to secure this rate. Mention that you are coming in with the NWPPA group when booking your reservation.
Utility Member Early Bird (ends 9/05/2020): $500
Utility Member Standard: $525
Associate Member Early Bird (ends 9/05/2020): $745
Associate Member Standard: $775
Non-member Early Bird (ends 9/05/2020): $1,490
Non-member Standard: $1,520
Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.
This course qualifies for six continuing hours. Certificates are issued upon full completion of the course.