Who Should Attend:
Administrative assistants, executive assistants, and employees in administrative or service-oriented roles.
Administrative Professional Series: What Every Professional Needs to Know - All Six Webinars, October 6-15, 2020
Administrative professionals represent themselves, their bosses, and their organizations. To achieve the goals of the organization, positive working relationships between co-workers are a must; however, this can be difficult at times. This two-part webinar is designed specifically to help increase cooperation and productivity through teamwork. The importance of recognizing unconscious bias and prejudice while using the diversity of the team to accomplish tasks and meet critical deadlines will be discussed. Strengths and opportunities for improvement will be examined through an analysis of best practices for working with internal customers. Attendees will leave with a plan for continuing or cultivating more positive relationships with others, even in challenging situations.
Debra Ballard, The Ballard Group
The webinars will be held October 6 and 7 from 2-3:30 p.m. Pacific Time. Attendees will be admitted 15 minutes before the webinar begins. Recordings will be made available to attendees after the webinar.
How to Participate:
Instructions will be emailed to attendees 12 hours before the webinar and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.
This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.
Utility Member Rate: $200
Associate Member Rate: $295
Non-Member Rate: $590
Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or no show, 100% of registration fee. When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions.
This webinar qualifies for two continuing hours. Certificates are issued upon full completion of the course.