Event Profile

Writing Policies and Procedures

July 16 — 17, 2024
Mason Co. PUD #3

Who Should Attend:

Anyone who writes policies and procedures.

Course Overview: 

If your role includes creating or overhauling rules and instructions for work, then this two-day course is for you!  During the class, you will review all eight chapters of the companion workbook, “Sending Clear Signals in Written Directions,” and review proven methods and tools to produce reader-friendly policies and procedures. 

Course Objectives:

In this course, you will learn to:

  • Avoid the most common policy-writing mistakes.
  • Distinguish between policies, procedures, and task outlines.
  • Develop and write policies, procedures, and tasks in user-friendly formats.
  • Create an easy-to-use numbering system.
  • Maintain and prioritize the writing/revising process.

Course Instructor:

Jordan Peabody, Peabody Communications

Course Schedule:

Registration will begin at 8 a.m. Pacific Time; the class will run from 8:30 a.m. to 4:30 p.m. both days. Lunch, as well as morning and afternoon breaks, will be provided.

Course Location:

Mason County PUD #3
2621 East Johns Prairie Road
Shelton, WA 98584
(360) 426-8255

Suggested Hotels:

Little Creek Casino
91 West State Route 108
Shelton, WA, 98584
(800) 667-7111

La Quinta Inn & Suites
4600 Capitol Blvd SE
Tumwater, WA 98501
(360) 352-5433

Hilton Garden Inn
2101 Henderson Park Ln SE
Olympia, WA 98501
(360) 236-9934

Course Fees:

Utility Member Early Bird (ends 6/16/2024): $780
Utility Member Standard: $855

Associate Member Early Bird (ends 6/16/2024): $1,170
Associate Member Standard: $1,245

Non-member Early Bird (ends 6/16/2024): $1,560
Non-member Standard: $1,635

Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.

Cancellation Policies:

For webinarsvirtual classes, and section meetings: cancellation at least five days prior to the event, full refund; within 1-4 days or no show, 100% of the registration fee.

For in-person events: cancellation at least 30 days prior to the event, full refund; within 15-29 days, $100 fee; and within 1-14 days or no show, 100% of the registration fee.

If canceling because the attendee is showing COVID-19 symptoms any time before the event, a full refund will be issued; if leaving during the event for COVID-19 reasons, a prorated refund will be issued.

When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions. To request a refund, please contact registration@nwppa.org or (360) 254-0109.

Continuing Hours:

This course qualifies for 16 continuing hours. Certificates are issued upon full completion of the course.

For More Information:

To find out more about this event, or to learn about other events, view the Training and Event Catalog.