Who Should Attend:
Engineering and operations employees who want a better understanding of the work order process.
Related Events:
Engineering and Operations Work Order Webinar Series: All 8 Webinars, March 11-Oct. 7, 2025 (includes discount)
Work Order Process Foundations, March 11, 2025
Identifying Maintenance Work and Asset/Capital Work, April 8, 2025
Managing Materials for the Lowest Rates, June 10, 2025
Labor – Where Your Time Goes Matters!, July 8, 2025
Special Equipment, Aug. 12, 2025
All About Assemblies, Sept. 9, 2025
Rate Impact of Maintenance and Capitalized Work, Oct. 7, 2025
Overview:
This webinar will focus on making the work order process work better at your utility. While we won’t be able to actually solve every problem in 90 minutes, we will solve a few challenges. More importantly, you will gain the knowledge and tools needed to approach areas of your utility’s process that need a tuneup. This webinar could help improve working relationships between individuals and departments of your utility, and that is well worth the time investment to come and learn how!
Note: The Understanding the Work Order System Series is comprised of eight webinars from March through October 2025. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all eight webinars at a discounted price.)
Objectives:
- Understand the significance of the spec book.
- Identify when to charge work to maintenance.
- Identify when to capitalize work.
Recordings:
Webinar recordings can be made available to registrants who are unable to attend live.
Instructor:
Teri Wallis, Founder, Terilyn Wallis Consulting
Schedule:
The webinar will be held from 10-11:30 a.m. Pacific Time. Attendees will be admitted 15 minutes before the webinar begins.
How to Participate:
Instructions will be emailed to attendees within 12 hours of the webinar, and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.
This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.
Fees:
Utility Member Rate: $120
Associate Member Rate: $180
Non-Member Rate: $240
Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.
Cancellation Policy:
For webinars, virtual classes, and section meetings, cancellations at least five days prior to the event will receive a full refund; within 1-4 days or no show, the charge will be 100% of the registration fee.
For in-person events: cancellations at least 30 days prior to the event will receive a full refund; within 15-29 days there will be a $100 fee; and within 1-14 days or no show, the charge will be 100% of the registration fee.
When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions. To request a refund, please contact registration@nwppa.org or (360) 254-0109.
Continuing Hours:
This course qualifies for 1.5 continuing hours. Certificates are issued upon full completion of the course.