Influencing Others: Human Dynamics Workshop - POSTPONED
April 28 29, 2020
1320 Broadway Plaza
Tacoma, WA 98402
This event has been postponed. For questions or to find out about future training opportunities, please contact Taryn Johnson at (360) 816-1446 or email@example.com.
Who Should Attend:
Anyone who engages in frequent human interactions, such as utility and community leaders, customer service representatives, human resources professionals, and field employees.
This interactive class covers how influence is impacted by the key elements of human dynamics, including how we display our emotions and intent through nonverbal cues. During the class, attendees will learn how to influence, or guide, human behavior through effective negotiation and facilitation techniques.
- What drives human behavior and how it affects communication
- The five body language channels and how to apply them at work and in life
- How your vibe affects others and alters the human dynamics of a situation
- How to leverage body language to your advantage in negotiation settings
- The importance of influence and how it applies to change management
- How to guide human behavior through negotiation and facilitation techniques
Registration will begin at 8 a.m. on the first day, and the class will run from 8:30 a.m. to 4:30 p.m. on both days. Lunch, as well as morning and afternoon breaks, will be provided.
Course Location and Hotel Information:
1320 Broadway Plaza
rate: $155 for a single/double
Please book your room as soon as possible, but no later than April 6, 2020, to secure this rate. Mention
that you are coming in with the NWPPA group when booking your reservation.
Utility Member Early Bird (ends 3/28/2020): $760
Utility Member Standard: $835
Associate Member Early Bird (ends 3/28/2020): $1,140
Associate Member Standard: $1,215
Non-member Early Bird (ends 3/28/2020): $2,280
Non-member Standard: $2,355
Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.
This course qualifies for 12 continuing hours. Certificates are issued upon full completion of the course.
For More Information:
To find out more about this course, to register, or to learn about other events, view the Training and Event Catalog.