Event Profile

Bankruptcy 101

Date(s):
May 20, 2025
Venue:
Online
Description:

Who Should Attend:

Customer-facing employees in credit, collections, and customer service.

Overview:

Almost one million businesses and individuals file bankruptcy annually in the United States. Although bankruptcies filed by customers are a challenge for any business, they present a special type of challenge for utilities due to the necessity of their services to consumers. Utilities must find a balance between following the laws as they relate to bankruptcy, while also being responsive to their customers and limiting the exposure to revenue loss. This course covers all the basic information relating to bankruptcies that you need to best help your customers that have or are filing for bankruptcy.

Instructor:

Debra Ballard, The Ballard Group

Schedule:

The webinar will be held 2-4 p.m. Pacific Time. Attendees will be admitted 15 minutes before the webinar begins.

How to Participate:

Instructions will be emailed to attendees within 12 hours of the webinar and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.

This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.

Fees:

Utility Member Rate: $90
Associate Member Rate: $135
Non-Member Rate: $180
 
Canadian utility members, please contact registration@nwppa.org for pricing and to register.

Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.

Cancellation Policy:

For webinars, virtual classes, and section meetings: cancellations at least five days prior to the event will receive a full refund; within 1-4 days or no show, the charge will be 100% of the registration fee.
 
For in-person events: cancellations at least 30 days prior to the event will receive a full refund; within 15-29 days there will be a $100 fee; and within 1-14 days or no show, the charge will be 100% of the registration fee.
 
When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions. To request a refund, please contact us at registration@nwppa.org or (360) 254-0109.

Continuing Hours:

This webinar qualifies for 2 continuing hours. Certificates are available online upon full completion of the course.

For More Information:

To find out more about this event, or to learn about other events, view the Training and Event Catalog.