Dealing with a Difficult Chair and with the Public
April 25, 2023
Who Should Attend:
Any utility board member, board chair, or leader who works with board members.
Guide Your Board to Better Decisions Using Robert's Rules, April 11, 2023
Meeting Minutes and Role of the Clerk in Robert’s Rules, May 9, 2023
Elected chairs sometimes assume that they are the decider and can direct the course of board meetings as they choose. What can directors do when a chair has this misunderstanding? What if it’s a board member who lacks the spirit of cooperation and compromise? Robert’s Rules has answers for you! This two-hour webinar will help you reestablish the balance of power in the presence of a difficult board chair or member as well as run effective public comment sessions.
Take the right steps when a chair oversteps their authority.
Respond appropriately to disorder and difficult people.
Be able to sanction a board member whose actions are harmful to the board.
Run effective public comment sessions.
Ann Macfarlane, Jurassic Parliament
Webinar will begin at 10 a.m. Pacific Time, and the class will run from 10:00 am to noon.
Utility Member Rate: $150
Associate Member Rate: $225
Non-member Rate: $300
Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.
For webinars, virtual classes, and section meetings: cancellation at least five days prior to the event, full refund; within 1-4 days or no show, 100% of the registration fee.
For in-person events: cancellation at least 30 days prior to the event, full refund; within 15-29 days, $100 fee; and within 1-14 days or no show, 100% of the registration fee.
When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions. To request a refund, please contact firstname.lastname@example.org, or call (360) 254-0109.
This course qualifies for 2 continuing hours. Certificates are available online upon full completion of the course.
For More Information:
To find out more about this event, or to learn about other events, view the Training and Event Catalog.