Who Should Attend:
Administrative assistants, executive assistants, and employees in administrative or service-oriented roles.
Related Events:
Administrative Professionals Series: Expanding Your Ability to Influence - All Three Days, March 9-25, 2021
Webinar Overview:
This is the last webinar in the three-part series of classes that provides utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others. By registering for all three classes, you will receive a discount off the total registration fee.
You need a clear view of your role in the organization’s success. To do that, you must clearly understand the organization’s vision, mission, goals, and objectives. This can only happen when there are mutually agreed upon, straight-forward performance expectations. This two-part webinar introduces the importance of administrative professionals' professional development through the use of SMART goals that align your development with your manager’s and organization’s goals. It provides you with the skills needed to honestly self-appraise and discuss performance and performance expectations with others in a way that is focused and productive.
Webinar Recordings:
Webinar recordings can be made available to registrants who are unable to attend live.
Webinar Instructor:
Debra Ballard, The Ballard Group
Webinar Schedule:
The webinars will be held on March 23 and 25 from 2-4 p.m. PST. Attendees will be admitted 15 minutes before the webinar begins.
How to Participate:
Instructions will be emailed to attendees within 12 hours of the webinar and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.
This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.
Webinar Fees:
Utility Member Rate: $230
Associate Member Rate: $345
Non-Member Rate: $690
Cancellation Policy:
Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or no show, 100% of registration fee. When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions.
Continuing Hours:
This course qualifies for four continuing hours. Certificates are issued upon full completion of the course.