Event Profile

Board Series: Dealing with a Difficult Chair or Member

August 11, 2020
Vancouver, WA 98662 


Online registration is currently closed, but spaces are still available. If you would like to register for this series and receive past webinar recordings, please contact Mike Hyatt-Evenson at (360) 816-1445 or mike@nwppa.org.

Who Should Attend:

Any utility board member, board chair, or leader who is involved with board meetings and procedures.

Related Events:

A How-To Series on Board Meetings, July 14-September 22, 2020

Webinar Overview:

Elected chairs sometimes assume that they are the “decider” and can direct the course of board meetings as they choose. What can members do when a chair has this misunderstanding? What if it’s a board member who lacks the spirit of cooperation and compromise? How can a board function if one member is an outlier or contrarian? Robert’s Rules has answers for you! We will explore the framework for board meetings, who is in charge of what, and how to ensure that the majority rules. This webinar combines essential procedural guidelines with psychological insight to help you manage your meetings in the face of dysfunction.

Learning Objectives:

  • Describe how group authority is more significant than any one individual, even the chair
  • Take the right steps when a chair oversteps his or her authority
  • Be able to sanction a board member whose actions are harmful to the board
  • Apply the motions “Point of Order” and “Appeal”

Webinar Instructor:

Ann Macfarlane, Professional Registered Parliamentarian, Jurassic Parliament

Webinar Schedule:

The webinar will be held from 10-11:30 a.m. Pacific Time. Attendees will be admitted 15 minutes before the webinar begins. Recordings are available for attendees after the webinar.

How to Participate:

Instructions will be emailed to attendees 12 hours before the webinar and we recommend that you test the link to the meeting as soon as you get the instructions. This webinar will use Zoom, and is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.

The single-attendee rates and multiple-attendee rates are listed below. Because we manage our webinars on an honor-system, we ask that you contact Mike Hyatt-Evenson at (360) 816-1445 or mike@nwppa.org to register multiple people from your utility at a discounted rate.

Webinar Fees:

Individual Attendee Registration:

This webinar:

    Utility Member Rate: $100
    Associate Member Rate: $150

All 10 webinars:

    Utility Member Rate: $900
    Associate Member Rate: $1,350

(Please visit A How-To Series on Board Meetings to register for the complete series and receive the above discounted rate.)

Unlimited Attendee Registration*:

    This webinar:

      Utility Member Rate: $250
      Associate Member Rate: $375

    All 10 webinars:

      Utility Member Rate: $2,250
      Associate Member Rate: $3,375

*If your organization would like to send multiple attendees to this webinar or the full series, please contact Mike Hyatt-Evenson at (360) 816-1445 or mike@nwppa.org for further details.

Cancellation Policy:

Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or no show, 100% of registration fee. When possible, please send a substitute instead of canceling; NWPPA does not charge a fee for substitutions.

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For More Information:

To find out more about this course, to register, or to learn about other events, view the Training and Event Catalog.