Note:

Online registration is currently closed, but spaces are still available. If you would like to attend this event, please call NWPPA at 360-254-0109, and our staff will be happy to help you.

Who Should Attend:

Administrative assistants, executive assistants, or employees in administrative or service-oriented roles.

Related Courses:

This is part of the four-day Administrative Professional Certificate Level 2.

Administrative Professional Certificate Level 2: All Four Days (Includes discount), March 19-22, 2019

Administrative Professional Certificate Level 2: Day 1 – Critical-Thinking and Decision-Making Skills, March 19, 2019

Administrative Professional Certificate Level 2: Day 2 – Positive Assertiveness, March 20, 2019

Administrative Professional Certificate Level 2: Day 3 – Organizational Skills; Time and Stress Management, March 21, 2019

Course Overview:

In today’s workplace, employees are experiencing tremendous changes in organizational strategies, in the way work gets done, and in the way people work together. These changes present new demands and challenges for every individual in the organization. Without personal strategies for dealing productively with change, employees can become overwhelmed and communication can break down. This module provides an effective approach to navigating change that people in any organization can use. Participants will explore skills that help them deal with change both individually and interpersonally, and they will develop strategies to deal effectively with a change that’s difficult for them. Other topics covered include:

• Understanding the challenges of the changes being experienced at work
• Describing common responses to change
• Examining and learning from their behavior during changes faced in the past 
• Assessing and understanding the reasons for change
• Working effectively and influencing others who resist change
• Taking positive actions to make change successful, both individually and with others

Course Instructor:

Debra Ballard, Continuum Education + Training

Course Schedule:

Registration will begin at 8 a.m., and the class will run from 8:30 a.m. to 4:30 p.m. Lunch, along with morning and afternoon breaks, will be provided.

Course Location & Hotel Information:

Hampton Inn & Suites
495 S. Capitol Boulevard
Boise, ID 83702
(208) 331-1900

Room rate: $134 for a single/double

Please book your room as soon as possible, but no later than February 25, 2019, to secure this rate. Mention that you are coming in with the NWPPA group when booking your reservation, or book online using this booking link to receive the discounted rate.

Complimentary shuttle service is available to and from the Boise Airport beginning at 4:15 a.m. until the last flight of the evening. Please contact the front desk for details or for pick up.

Course Fees:

Cancellation Policy:

Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.

Continuing Hours:

This course qualifies for six continuing hours. Certificates are issued upon full completion of the course.