Event Profile

Administrative Professional Series: Maintaining Positive Working Relationships

Date(s):
October 5 — 7, 2021
Venue:
Online
Description:

Who Should Attend:

Administrative assistants, executive assistants, and employees in administrative or service-oriented roles.

Related Events:

Administrative Professional Series: What Every Professional Needs to Know - All Three Webinars, October 5-21, 2021

Webinar Overview:

As an administrative professional, you represent yourself, your boss, and your organization. To achieve the goals of the organization, positive working relationships between co-workers are a must; however, this can be difficult at times. This two-part webinar is designed specifically to help increase cooperation and productivity through teamwork. The importance of recognizing unconscious bias and prejudice while using the diversity of the team to accomplish tasks and meet critical deadlines will be discussed. Strengths and opportunities for improvement will be examined through an analysis of best practices for working with internal customers. You will leave with a plan for continuing or cultivating more positive relationships with others, even in challenging situations.

Webinar Instructor:

Debra Ballard, The Ballard Group

Webinar Schedule:

The webinars will be held at 2-4 p.m. Pacific Time on both days. Attendees will be admitted 15 minutes before the webinar begins. Recordings will be made available to attendees after the webinar.

How to Participate:

Instructions will be emailed to attendees 12 hours before the webinar and we recommend that you test the link to the meeting as soon as you get the instructions. The webinar is best viewed using Chrome as your browser. We recommend that you use a landline for both your phone and your internet connections.

This registration is for one person to attend. We manage our webinars on an honor-system basis; if more than one person from a utility wishes to attend, each is to register separately.

Webinar Fees:

Utility Member Rate: $200
Associate Member Rate: $300
Non-Member Rate: $600

Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.

Cancellation Policy:

Cancellations are accepted with a full refund as follows:

For webinars and virtual classes, if the request is made at least five days prior to the course, then 100% of the registration fee will be refunded.

For in-person events, the following fee structure applies: cancellation at least 30 days prior to the event, full refund; within 15-29 days, $100 fee; and within 1-14 days or no show, 100% of the registration fee. When possible, please send a substitute instead of canceling because NWPPA does not charge a fee for substitutions.

Continuing Hours:

This course qualifies for four continuing hours. Certificates are issued upon full completion of the course.

For More Information:

To find out more about this course, to register, or to learn about other events, view the Training and Event Catalog.